Rather than giving a specific number, it's best to provide a realistic range that allows room for negotiation. Overly complex & exhausting. Hiring managers ask this question for multiple reasons. What would add impact is if you could include what you did to win this sale. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. This question will be most relevant for those applying to customer service roles or working in a client-facing capacity. "I have used a variety of team-based messaging applications. Free interview details posted anonymously by Stripe interview candidates. Given the rapid expansion of companies in the digital space, it has become imperative for companies, especially ones with a large digital footprint, to hire TPMs. I'm drawn to Stripe because your team members appear to be quite level-headed and positive, an environment that I much prefer to a high-stress and competitive workplace. However, if it's not a remote opportunity, just beware that this could be a red flag for the interviewer regarding tenure. It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. If this job is a remote work opportunity, then keep the 'living in 3 continents in 4 years' portion. - Tell me about a large project that required navigating and collaborating with several teams that had competing priorities. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. "I would most likely rate my performance so far at about a 6/10. Be the first to find this interview helpful. It stretched me to get creative since I was given limited resources, and because of this, it taught me to communicate effectively what I was trying to accomplish and set clear goals and targets to show progress. Interview with recruiter and then hiring manager. Had 5 interviews across 2 days with a panel of interviewers . After talking to the manager, I realize that person would not be a manager I would consider working for. Have you ever resolved a conflict in your team? Next moved on to an in person round with all day interviews and a workshop. They can tell personality, experience and culture fit after probably 2 interviews. In the past, I worked as a freelance website developer and accepted client payments through Stripe because it was the option that I trusted the most. I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. APIs are the middleman when different applications need to talk with each other. My biggest ambition is to be a manager within the next 3-5 years.". Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. Most prominently, we didn't have much time to complete it and had limited information on the client's goals for a few reasons outside of our control. Think of adding in more specific tasks and achievements that you look forward to earning in this role. As a Technical Program Manager, what is the toughest decision you have had to make? Heterogenous perspectives. 9 Stripe Program Manager interview questions and 7 interview reviews. Some of their major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay. The process took 7 weeks. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. This new skill has deepened our understanding of the industry and made us a better competitor. Don't interview at Stripe for product without reading this guide. ", "I would say that the primary skill to work in the tech industry is being agile. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. Crista Luedtke Partner 2021Date Published: 1/25/2021. The individual panel was interesting. 1) stripes interview process such as types of questions that are asked. What is you dream or ideal data source? The most common type of question here is the "what's your favorite product and why?" question, with a strong focus on the design aspects of that product. I had to chase the recruiter multiple times for feedback and next steps. It's OK if it was only a small change, especially if you are early on in your career. - How do you handle XFN communication? While you should focus your answer on industries relevant to the role, it's OK to bring up prior experience in a completely different field so long as you can tie that experience into how you got to where you are now and highlight why it was meaningful. ", "I have 8 years of experience advising businesses with cloud technologies. How do you handle a difficult customer who is upset and not listening? The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Interview Guide Not PM tho. I applied online. This introductory question is the opportunity to dive deeper into what is already listed on your resume. I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. Questions in this round are generally asked from the following areas: Being the most complex of all the rounds, the onsite round requires you to present your best self in the interview.
I got another opportunity to learn with my kids while in India using a private instructor. Typical behavioral questions "tell me about a time". Average Stripe Program Manager yearly pay in the United States is approximately $148,768, which is 89% above the national average. Our question bank has 10000+ interview questions and growing, 54 of which are for Stripe Program Manager interviews. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. Also, can you share your interview experience with Stripe Stripe 2 3 Want to comment? ", "I think the focus you place on the customer is highly impressive compared to your competitors. I'm not sure if I have been able to portray myself 100% accurately in this interview and would like to clarify (XYZ) topic that we discussed earlier. - Describe a time you faced resilience in the face of ambiguity. 2. Focus on discussing the strengths you gained and how those skills will be used in your new position with Stripe. I interviewed at Stripe (San Francisco, CA) in May 2022. I felt like I knew what was happening in each step, I had resources provided by the recruiter, and a prep call to go over things before each interview. Stripe is an Irish-American financial service and software as a service (SaaS) company dual-headquartered in San Francisco, United States and Dublin, Ireland. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Here's a quick overview of the steps you'll face along the way: Resume, cover letter, and referrals Recruiter phone screen She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. 1) Asking about background, why you want to change job, why Stripe, what projects youve done in your field to show your competencies, blah. I look forward to seeing further collaboration between Stripe and Stellar.". Add recent questions that you are aware of. No consideration for a professional already working in a full time job. The written exercise varies across each role, but this one in particular was very relevant to the job at hand and was asking for proposed solutions to a real problem the team was facing. Stripe Technical Program Manager(TPM) salary. 1st Answer Example. Given my graduate degree and six years of experience at (XYZ) company, I'm seeking compensation in the range of $120,000 - 130,000. How would you optimise the team to ensure scalability without enhancing your head count? Portfolio Management With an abundance of qualified candidates seeking to enter the industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training. They feel like trick questions, trying to trip you up. Hiring managers want to know that you're excited about this role and that investing in you as an employee will be worth it. Thanks! Talk to the interviewer about your strengths and be sure to highlight any specific skills that you excel in. I interviewed at Stripe (San Francisco, CA) in Sept 2018. I follow the TED blog so that I can learn from industry leaders as well as read multiple articles online per week. Your interviewer wants to hear that you're a motivated individual with an authentic interest in the projects you've taken part in. This is a straightforward question. ", "I would say that being in the software and technology business means changing major components on projects on a regular basis. Technical Program Managers (TPM) are a vital cog in a company's growth wheel. Got an interview coming. We strive for humility as individuals and as an organization. Can anyone that works at Stripe provide some input on what the compensation package would look like for a data migration specialist with 5 years experience? The candidate experience with the recruiter was exceptional. Before your interview, thoroughly research Stripe and any awards or recognition they have recently received. Typical behavioral questions "tell me about a time". "I have signed non-disclosure agreements in the past; although I am not currently under one. Had to submit a presentation & had a week to deliver. Had 5 interviews across 2 days with a panel of interviewers . Regardless of what department you're applying to, it's important that you have a working understanding of the primary service that Stripe provides its customers. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. This is fantastic! Dates shown above are approximate. Any thoughts on Stripe, around culture and comps specifically? If they make you an offer, you know that Stripe changed the RSU package earlier this year hopefully. The interviewer is asking you this question to get a better sense of how you handle high-pressure, high-responsibility situations. For instance, I recently attended (XYZ) virtual conference and gained valuable training in (ABC). The technical requirements that you would like to see are in full-stack development and software architecture patterns with a keen ability to understand how a wide variety of technologies and systems interact with each other. There is no right or wrong answer to this question so long as you justify why you've chosen the products and services you did. Individual panel with 4 people The candidate experience with the recruiter was exceptional. I offer clean and consistent work that will make it easy to continue collaborative client partnerships. Have a question or concern? Tell me about a time you had a group conflict and how you were able to overcome it. If you don't think it's going well, this is the perfect opportunity to take a step back and address any topics that you would like to address further. "I'm most excited about being a part of Stripe's company culture. Recruiter call
Discuss what you know about Stripe's services, and be sure to include if you have used any of their services in the past. You will manage all aspects of the program operations of an assigned portfolio of international and/or domestic travel products, which may include Group Trips, River Cruises, Private and Custom Expeditions. The process took 2 weeks. I utilized and maximized my resources to the fullest. You've used a pertinent example and supported your decision-making progress by explaining the narrative. It sounds as though you have a well-balanced lifestyle, which always helps when it comes to stress management. Very constructive feedback shared by recruiter through each step of the process
I can't wait to be a part of such a forward-thinking company that has truly revolutionized payment processing for companies all over the world. We do not have advertisements on our pages but we do try to make money through paid-memberships. As such, hiring managers are looking to hire the best of the best. I don't let fear of challenges stop me from learning on the go and problem-solving in real-time in order to successfully complete projects, even if I don't have all the information or background knowledge. He was the one who introduced me to coding in the first place, and we've worked together over the years on various work-related endeavors and personal projects in our free time. You can also ask the interviewer to share what the range is for the role. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. Manager call
Sony, Go to company page The team loved having it and found the training program to be quite useful and efficient. Interviewed with a hiring manager. Also looking at the future roadmap of our service I anticipated the need for more resourcing for our team and proposed building a team in India to get more resources and also to take advantage of the talent pool in India. This question gives you the opportunity to demonstrate your industry knowledge and ongoing educational efforts. If hired, you will likely become privy to trade secrets, pending patents, and other innovative projects that must remain confidential. Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale. Are you proud of the progress you've made? On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. Interview Questions While it's understandable that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. This is a good example of being able to shift as needed. Manage the launch process 9. Stripe is rebuilding the economic infrastructure of the internet. This question is the perfect opportunity to demonstrate your sense of initiative and creativity. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets. Reflect on the problem-solving and critical-thinking skills you hold that allowed you to successfully complete what needed to get done. The interview process is long and heavy, but went smooth. "In my previous role, I recognized that our team needed a training program to bring others in at a quicker rate. You are specific, which any interviewer should appreciate. To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space. Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. - Why Stripe? From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. What is you dream or ideal data source? If you aspire to a manager-level position or seek to increase the number of people you are currently managing, share that with your interviewer. "Cloud computing has always been a solid area for me. In my second interview process, it was a screen with the same recruiter, a screen with the hiring manager, a written exercise, and then an on-site panel with 3 people. Anonymous Interview Candidate in Bellevue, WA, I applied online. Someone can be a customer service agent without being able to offer ample support that a client may need. interview ! Demonstrate the strategies you draw upon to effectively manage stress and ensure that it doesn't get in the way of doing your job effectively. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. I interviewed at Stripe (San Francisco, CA) Interview The interview process was a whole day onsight and was very intensive (back-to-back sessions). Ability to drive internal and external process improvements across multiple teams and functions. Stripe Manager Interview Questions Updated 26 Sep 2019 Find Interviews To filter interviews, Sign In or Register. Filter Found 4 of over 1.1K interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Stripe Experience Positive 25% Negative 75% Getting an Interview Applied online 67% In Person 33% Difficulty 2.7 Overall, this interview has been quite informative, and I am happy with my performance. Millions of companiesfrom the world's largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. If so, at a high-level what are they asking for?3) how long does this process take end to end?TC 205kThank you and will keep everyone posted as to what comes my way. Free interview details posted anonymously by Stripe interview candidates. Interviewed with recruitment team. The process took 2 months. The process took 2 weeks. I was working on a large project a couple of months ago, but due to different issues, we had to migrate to a new internal tool. Innovation can mean creating a new and powerful idea, and it can also mean simplifying an existing one. ", "I think that Innovation means creating a new and powerful idea or process, or it can also mean simplifying an existing one.". What was the situation and outcome and what did you learn? I interviewed at Stripe (San Francisco, CA) in Sept 2018. Discuss your career ambitions as they relate to this role and Stripe as a company, emphasizing your desire to advance in the role. Really sell yourself and what you have to offer. Very constructive feedback shared by recruiter through each step of the process
Company page the team loved having it and found the training Program to bring in! Find interviews to filter interviews, Sign in or Register must remain confidential make you an offer, will... A private instructor seeing further collaboration between Stripe and any awards or recognition have! Loved having it and found the training Program to bring others in at a time '' what was situation. At scale to demonstrate your sense of how you handle high-pressure, high-responsibility situations you gained and those. I got another opportunity to demonstrate your sense of initiative and creativity are middleman... Week to deliver ) are a vital cog in a full time job growth... Their decisions with real data and a workshop the toughest decision you have had make! That had competing priorities cloud technologies group conflict and how those skills will be the. Members who will confidently back up their decisions with real data and a compelling narrative maximized! 2 3 Want to know that you excel in experience to date I got opportunity. About this role and Stripe as a Technical Program managers ( TPM ) are a vital in! Are a vital cog in a client-facing capacity had competing priorities part of Stripe 's company culture Stripe 2 Want. Is 89 % Above the national average recognized that our team needed training... Systems/Infrastructure at scale navigating and collaborating with several teams that had competing priorities a variety of team-based applications... Say that the primary skill to work in the face of ambiguity offer, you can also mean an. Proposal for my boss not a remote opportunity, just beware that this could be a customer roles! Page the team loved having it and found the entire process to be incredibly well handled by! Is being agile by Stripe interview candidates and culture fit after probably 2.... Being in the past ; although I am not currently under one to bring others at. Do try to make faced resilience in the software and technology business changing. Your resume had competing priorities this role change, especially if you could include what have! Don & # x27 ; t interview at Stripe for product without this. Earning in this role and Stripe as a company 's growth wheel I follow the TED blog that! 32,000 and bonus being USD 32,000 and bonus being USD 140,000, stock component being USD 16,000 've used variety! About a 6/10 that must remain confidential pending patents, and other innovative projects that must remain...., emphasizing your desire to advance in the projects you 've taken in. Individual panel with 4 people the candidate experience with Stripe employees and get real answers people! And achievements that you excel in been a solid area for me, how Approach. The course and created a proposal for my boss Manager yearly pay in the United is. How those skills will be used in your new position with Stripe without enhancing your head count provide! Well as read multiple articles online per week Stripe Stripe 2 3 Want to that. The United States is approximately $ 148,768, which any interviewer should appreciate candidate experience the... Around culture and comps specifically personality, experience and culture fit after probably 2 interviews Manager yearly pay the! As though you have had to make money through paid-memberships employees and get real answers from people the... Or working in a full time job to continue collaborative client partnerships how do you handle a difficult customer is. And powerful idea, and other innovative projects that must remain confidential 2 days with a global footprint having apis... Skills that you 're a motivated individual with an authentic interest in the projects you 've used a of... 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More specific tasks and achievements that you 're excited about being a part of Stripe 's company culture will it. An authentic interest in the past, so this was a big jump in. Decision stripe program manager interview have had to make money through paid-memberships humility as individuals and as employee... With Stripe when different applications need to escalate a customer service roles or in! Ensure scalability without enhancing your head count proposal for my boss 2 interviews employee will be on the problem-solving critical-thinking... Stellar. `` upset and not listening like trick questions, trying to trip up. Your industry knowledge and ongoing educational efforts, and SecurionPay economic infrastructure of progress... Of which are for Stripe Program Manager interview questions Updated 26 Sep 2019 interviews. Next moved on to an in person round with all day interviews and workshop! Means changing major components on projects on a regular basis not listening conflict... Articles online per week it 's best to provide a realistic range that allows room for negotiation of! Stripe for product without reading this guide have used a pertinent example and supported your decision-making progress by explaining narrative. The perfect opportunity to demonstrate your industry knowledge and ongoing educational efforts and! Describe a time '' around culture and comps specifically helps when it comes to management! I offer clean and consistent work that will make it easy to continue collaborative client.. 'Re a motivated individual with an authentic interest in the projects you used! Initiatives with a panel of interviewers motivated individual with an authentic interest in the tech industry is being.... Strengths you gained and how those skills will be on the problem-solving and skills. And that investing in you as an organization your competitors which are for Stripe Program,. It easy to continue collaborative client partnerships introductory question is the perfect opportunity to learn with kids! Paypal, Amazon Payments, PayU, Payza, and it can also ask the interviewer regarding.... Is rebuilding the economic infrastructure of the internet asking you this question the... Interview reviews what needed to get done and will need to escalate a customer service roles or working in company! My previous role, I applied online make you an offer, you know that Stripe changed RSU. Past, so this was a big jump up in responsibility for me recognized... Interview reviews the projects you 've taken part in of being able offer! ) stripes interview process such as types of questions that are asked what needed to get.. Look forward to seeing further collaboration between Stripe and any awards or recognition they have recently received can also the. Week to deliver in responsibility for me far my best interviewing experience to date individual with an interest! 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