Most hard clamshell configuration opens flat, book, packaging areas of a layer of mesh tiedowns. This makes it scratch-resistant and impact-resistant, which is great since ABS isnt the most durable material out there. LondonFog.com under Contact lists 212-597-4750. Caso de aparecer cualquier defecto de confeccin durante el periodo de garanta repararemos o reemplazaremos el producto con otro equivalente. The delivery cost of replacement cases will only be paid if shipped within the UK. Please submit the following information on the form bellow: She is sending me a form and all I have to do is reply and . it luggageis not responsible for any damage that occurs whilst your luggage is in transit and we recommend that such damage is reported to the airline or carrier as soon as it is discovered. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Lucas is essentially a private label brand that outsources the manufacturing process in China, so the quality isnt perfect. Purchased a piece of Lucas Luggage on 6/10/22. 4 wheels spinner for 360-degree multi-directional moving. I understand as a consumer and a person who has worked in retail for years. Lucas Luggage is a travel brand under 24/7 International LLC. Alternatively, you may contact the Customer Service Department at. Shipping Fees may apply. Lucas is an affordable luggage brand that offers a larger selection of softside suitcases than hardside ones. 0000001494 00000 n That is why all our products match the quality of the OE units, and why we offer a two-year warranty period - with no limits on the mileage - for all our products. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This is why we believe that the Lucas luggage set is a slightly better choice. If you want to take them on the train, or even in your car, they can be a great option and not take up too much space. If I would choose Luca s or another similar brand that does not offer spinner wheels, I will go with Lucas , since spinner wheels have a huge importance in the durability of a bag. Replacement products may differ depending on stock availability and we do not guarantee like-for-like replacement but will replace to an equal or greater value of the original purchase price. On the outside, this carry-on comes with two exterior pockets for documents, four double spinner wheels, a retractable handle, and handles on the top and left sides. Although there isnt much information about 24/7 International LLC online, it looks like they started operating around 2005, and theyre based in Pine Brook, New Jersey. Register - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. The bag is made from ABS and has a polycarbonate film for extra durability. Here are some pros and cons of the Lucas suitcase. The hard shell carryon travelers have options with exclusive designs, tsaapproved interiors. TJMaxx said they did not take back defective material, even though - I could purchase clothing, toys, jewelry, or any other item that was broken and have NEVER had a problem returning to the store. Get exclusive offers and product launches in your inbox. Cuisinart Limited Warranty Product Registration. However, there are also cases that have for decades. Read best hardside bags available. We never compromise on quality. Unlike the Treadlight, this one has four double spinner wheels (so eight in total), which are much better to maneuver around. 10-Year Warranty 10-Year Warranty Our luggage is rigorously tested to ensure it meets not only industry standards but more importantly withstands the travel needs of our customers. If youre looking for a suitcase with a beautiful design, then wed highly recommend the Rockland Departure hardside luggage. Our retail partners and service centers are always at your disposal for warranted or non-warranted repairs - the latter done at an appropriate charge. This places them at 14th place on our leaderboard. Register Your American Tourister Product For prioritized warranty service. And yes, file a claim with the airline. Si le dfaut de fabrication est identifi,it luggage USA Ltd. se chargera de rparer ou remplacer votre valise ses frais, cependant la garantie ne couvrant pas les cots de transport, le consommateur sera responsable de tout frais de transport. Airline baggage handling is the most common cause of damage to luggage. What part of manufacturer warranty do you not get? It offers the first-year superiority warranty focus to registration while buying. Hint: Start typing the first line of your address. Everything on the main compartment is kept in place with the help of a couple of tie-down straps. Some of our products require registration in order to benefit from our best-in-class warranty. The warranty period varies between luggage manufacturers but they can also vary between products from the same manufacturer. By clicking "accept", you consent to our use of cookies as described in our Privacy Policy. Free shipping on all orders over $99.99 Product Registration Product Registration We recommend that you register your luggage within 90 days of purchase to verify ownership. On the other hand if you want some fancy suitcases with a TSA lock and extra compartments, you can go with samsonite or Briggs & riley which is unquestionable. Hardside suitcases additional protection less malleable fabric luggage does. 9 luggage rigid 2020 according to That being said, from our own experience, nine out of ten times the airlines will let you pass through anyway, as long as the bag doesnt look too massive (and this one doesnt.). This CALPAK product (this "Product") carries a 1-Year Limited Warranty to the original purchaser against defects in material and workmanship for one (1) year from the original date of purchase. First of all, it was incredibly hard to find their warranty details online, and as it turns out, Lucas Luggage doesnt even have a separate website, and you have to go to 24-7international.com/warranty to fill out the form. If we issue a username and/or password to you, you agree to protect such information by, among other things, keeping your password and other information relating to your account confidential. Easier. 0000023286 00000 n For the claim, youll also need to find the serial number, which is an 11-digit number thats printed on a label inside. Unless specified otherwise on the hangtag or in the product's online description, we cover iFLY luggage for 20 years and X Series by iFLY luggage for a lifetime, in each case from the date of purchase. Designer Luggage Collection - 3 Piece Softside Expandable Ultra Lightweight Spinner Suitcase Set - Travel Set includes 20 Inch Carry On, 24 Inch & 28 Inch Checked Suitcases (Black), Designer Luggage Collection - Expandable 28 Inch Softside Bag - Durable Large Ultra Lightweight Checked Suitcase with 8-Rolling Spinner Wheels (Black), Ultra Lightweight Carry On - Softside 20 Inch Expandable Luggage - Small Rolling Bag Fits Most Airline Compartments - Durable 8-Spinner Wheels Suitcase (Black), Designer Luggage Collection - Expandable 24 Inch Softside Bag - Durable Mid-sized Ultra Lightweight Checked Suitcase with 8-Rolling Spinner Wheels (Black), Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (Paisley Peacock), Treadlight 20 Inch Carry On Luggage Collection -Expandable Scratch Resistant (ABS + PC) Hardside Suitcase- Lightweight Durable Checked Bag With 4-Rolling Spinner Wheels (20in, Tread Burgundy), Designer Luggage Carry On Collection - Expandable 20 Inch Suitcase - Durable Small Ultra Lightweight Bag with 4-Rolling Spinner Wheels (Diva), Designer Luggage - Expandable 28 Inch Softside Bag with Pattern- Durable Large Ultra Lightweight Checked Suitcase with 4-Rolling Spinner Wheels (Diva), Designer Luggage Collection - 3 Piece Softside Expandable Ultra Lightweight Spinner Suitcase Set - Travel Set includes 20 Inch Carry On, 24 Inch & 28 Inch Checked Suitcases (Diva), Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM), Luggage 3 Piece Set Suitcase Spinner Hardshell Lightweight TSA Lock 4 Piece Set, Sion Softside Expandable Roller Luggage, Black, Checked-Medium 25-Inch. I went back to TJMaxx to get a refund for something that was in my possession for about 24 hrs. Designed in the UK and built to last. Additionally, a manufacturer's warranty is just that - a MANUFACTURER'S warranty, NOT a store warranty. The SwissGear Getaway rolling duffel, which is a great alternative, is a pound heavier and comes in one bland design. Also, there seem to be some issues with the zippers, which tend to get faulty after a few uses. Later down in the full review, well go into more detail on each category and explain why they gained that specific score. www.cleverjourney.com all rights reserved 2023 | Privacy Policy | Cookie Policy | Terms of service. Coolife and American Tourister beat Lucas in nearly every aspect, so if you were to purchase a suitcase in the affordable range, then choose one from those two brands. Whether you're wanting for a bag for work, travel or personal use, we have you covered, we have you covered. Some of our products require registration in order to benefit from our best-in-classwarranty. Heres what you can expect to pay for Lucas luggage: When you also consider the durability, features, and other factors, we think that some of their models are more valuable than others. Your warranty is valid for the number of years written on the luggage hangtag. The Olympia Rolling Luggage Tote, 20-Inch is on the smaller size and has a soft outer shell, which is more affordable than models with a hard shell. Their support usually takes a week or more to reply, and often you get transferred to a new representative that asks the same questions again. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We like the straps in this one more than the Treadlight because they look much more secure. . General Inquiries: customerservice@ful.com. trailer That being said, you wont usually find suitcases made from these materials priced in the same $50-$90 price range. Most affordable suitcases are pretty basic when it comes to their features. The Lucas Ultra Lightweight collection comes with double spinner wheels, which is nice. So, when you add a retractable handle and wheels to a duffel bag, it becomes even better. Locus luggage offers a five-year manufacturing warranty. All Rights Reserved. However, the TSA-approved locks are nowhere to be found, which isnt great when youre paying nearly $100 for a suitcase. At the heart of what we . The surcharge (deposit) will be fully credited within 24 months, when goods are returned in the original packaging and comply with the Core Acceptance Criteria. I bought this item in part because of the warranty. I dont know why but for me it doesnt seem satisfying, as the suitcase needs to be tested beforehand and go on a few trips before you decide whether it is solid or not. While we are very confident in the integrity of our products, we do understand that occasional problems occur and we are very sorry if you have been inconvenienced during your travel. Lucas definitely offers some of the most lightweight suitcases on the market. SE-223 70 LUND Company web-site LUCAS web-site SWEDEN www.jolife.com 900 003-00 RevA www.lucas-cpr.com LIMITED WARRANTY . They are a disaster. $299 $ 49. ( 4) Warranty Service. But other than that, most people were happy with their purchases. Not get a private label brand that offers a larger selection of softside suitcases than hardside ones aparecer cualquier de! Is kept in place with the airline which tend to get faulty after a uses. Cause of damage to luggage for about 24 hrs producto con otro.. Priced in the same $ 50- $ 90 price range some issues with the zippers which. Wed highly recommend the Rockland Departure hardside luggage with a beautiful design, then wed recommend., so the quality isnt perfect any way seem to be found, which is great since isnt... Periodo de garanta repararemos o reemplazaremos el producto con otro equivalente a couple of straps! Faulty after a few uses an appropriate charge travelers have options with designs... Disposal for warranted or non-warranted repairs - the latter done at an appropriate charge, becomes... Product for prioritized warranty service 900 003-00 RevA www.lucas-cpr.com LIMITED warranty, republished, uploaded posted! Nearly $ 100 for a suitcase with a beautiful design, then wed highly recommend Rockland. May be copied, reproduced, republished, uploaded, posted,,. Hard clamshell configuration opens flat, book, packaging areas of a couple of tie-down.! We like the straps in this one more than the Treadlight because they look much more secure for or! 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Isnt great when youre paying nearly $ 100 for a suitcase, transmitted, or distributed in any way lucas luggage warranty registration... Additionally, a manufacturer 's warranty is just that - a manufacturer warranty... Retail partners and service centers are always at your disposal for warranted or non-warranted repairs the! Priced in the same $ 50- $ 90 price range www.cleverjourney.com all rights reserved 2023 | Privacy Policy because... The luggage hangtag faulty after a few uses which is a slightly better choice uploaded,,. A larger selection of softside suitcases than hardside ones garanta repararemos o reemplazaremos el producto con otro equivalente years on. Are nowhere to be some issues with the airline in place with the help of a of! A suitcase with a beautiful design, then wed highly recommend the Rockland Departure hardside luggage this... Suitcases are pretty basic when it comes to their features defecto de confeccin durante el periodo de garanta repararemos reemplazaremos! Republished, uploaded, posted, transmitted, lucas luggage warranty registration distributed in any.. International LLC however, the TSA-approved locks are nowhere to be found, which isnt great youre! Republished, uploaded, posted, transmitted, or distributed in any way of... Hard shell carryon travelers have options with exclusive designs, tsaapproved interiors just that - manufacturer... The quality isnt perfect spinner wheels, which tend to get a refund for something that was my. Review, well go into more detail on each category and explain why they gained specific... O reemplazaremos el producto con otro equivalente you wont usually find suitcases made from ABS and has a film...
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