A representative from the airline may guide you on how to get a return on the site or in another way. After 01st of July the flight will be operating three days a week. Promotion Code. 28 days is pretty standard. Assuming that a carrier like Thai Airways reverses a booking because of natural calamities, a flyer will not be paid any reimbursement. Cancelled flight with Thai Airways Sometimes, Thai Airways cancels flights, and this can be very frustrating to have to deal with as a traveler. I . The majority of flyers may prefer to phone the carrier and reverse it at the last moment. Any remaining value will be refunded to you by March 31, 2024 as stipulated in the business rehabilitation plan. All customers are now creditors of the company and under Thai law Thai Airways cannot dispurse funds until its rehab is completed. I'll not name names because of the defamation laws here but will never deal with a Thai Agency again, strictly airline's own websites from now on. Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. Thai Airways filed for bankruptcy protection in May 2020. You should receive an email confirmation within 24 hours from . Return trip. The significant airline, Thai Airways, reserves the right to reject the passenger's money back for refundable tickets when the request is not received within ninety days of the date of expiration. He commenced working with the Thai Examiner News Desk in May 2018. If successfully implemented, it will see the states shareholding in the flag carrier reduced to 33% in the runup to the firm being refloated on the Stock Exchange of Thailand (SET), a development now expected sometime in 2025. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? For contact information to your local THAI office, please press here. As of 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled (with some exceptions). All rights reserved. By studying the Thai Airways cancellation policy, passengers can now quickly learn about the requirement for reversals of their travel and money-back processes. In this scenario, you will not be levied with any reversal fees for making cancellation of your flight. This reimbursement can be used to compensate flyers for any losses or hardships they have experienced. All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. Refund your THAI Travel Voucher. The following are the compensation, concerning the Thai Airways cancellation policy, stated for tourists: The refund policy is one of the most accessible options for travelers who do not wish to use the booked reservations. Executives pointed out that this would cause severe damage or harm to the airlines reputation and brand. Re: Thai Airways Refunds -- Latest Info? These reasons could be adverse weather conditions, air traffic, bird strikes, and others. Thai Airways Internationals revised business reorganisation plan was approved by the Central Bankruptcy Court. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. Like so many others, we had Thai Airways flights, booked through Travel Up for flying March 2020. 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business, Australia's airport mask mandate will soon come to an end. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. Further information on the refund process and developments concerning the Companys rehabilitation proceedings will be provided in due course. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who were subject to flight cancellations or travel restrictions by extending the validity of their air tickets or converting their air tickets into travel vouchers equivalent in value to the amount paid for their original booking or refunding the air ticket without any fee or surcharge. According to the Thai Air tickets cancellation policy, you may be subjected to a complete or partial refund by reversing a flight. The fare difference is paid by the passenger. If youve forgotten your password, simply enter your email address Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. The amount refunded will be calculated based on the value paid for the ticket originally. On Thai Airways, partial reversals are not possible. It is hoped that by 2025 Thai Airways will be back on the stock market and out of financial rehabilitation. It also expressed concern about the airline incurring further debt. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. By doing so, you will not be levied any extra charges. This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. THAI Airways. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. A representative of the air carrier can help you with your ticket reversal needs, once your call gets connected. Airlines, such as Thai Airways, may exempt the reversal fees in the event of military directives, passenger health conditions, and government strikes. We are still waiting of a refund 6 months later! below, then click 'Submit'. It additionally plays an important function in paying compensation or reimbursement to the tourists. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. If your Thai Airways flight (departing from Europe) is cancelled, and as a result you miss your connection, it's the airline's responsibility to offer you a new flight, or a full refund. The airline has reduced its aircraft fleet to 58 planes, in the process, selling off 45 aircraft while it is expected to have taken delivery of three new Boeing 777-330 ER aircraft in October with two of these planes already delivered on October 18th and 19th while the third is due on October 26th. Therefore, it is conceivable that you do not continue your journey. Bangkok Bank has emerged as a key objector to the firms revised business plan and on Thursday, the court noted its contention that the airline will have to generate large amounts of credit to make the plan, as currently finalised, a success before the cornerstone of the rehabilitation process being the conversion of debt to equity, can proceed. With its hub in Bangkok, Thai Airways flies to destinations in more than 30 countries, throughout Asia, Europe and the surrounding region. The company will process the refund in sequential order by no later than March 31, 2024. It's completely free and we'll never pass your information on to The airline, in the course of its rehabilitation, has seen a halving of its workforce from twenty-nine thousand personnel to fourteen thousand four hundred with a resultant monthly wage bill of 700 million, reduced from 3 billion per month previously. Most of the time, reservations have been revoked owing to changes in the travel itinerary, but other causes can also prompt a passenger to refer to a reversal policy. Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. As I've noted before . Nevertheless, the air operator may allocate a seat to a flyer on another flight on a similar route, based on availability. Thai Airways International will resume full service on 36 foreign routes to destinations in Europe, Asia and Australia, most on Oct 31, in response to the government's decision to reopen the kingdom to tourists on Nov 1. THAI can unfortunately not handle or be of assistance with these bookings. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. The amount to be refunded, under the revised plans approved by the court, will be linked to the value of the tickets paid for by the customer. Thai Airways Refunds due to Covid - any luck? If you are booked direct with THAI via thaiairways.com, please contact your local THAI office. To initiate the process, kindly navigate the Thai Airways website. Once your flight has been displayed, click on your reservation that needs to be reversed. I have tried contacting them to ask whether we can change refunds to flight vouchers without success. Meanwhile, Thai Airways added three more Boeing aircraft to its fleet just this week. I'm still waiting. The airline has seen a better recovery than it expected, largely in part due to cargo services. But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. Select the Cancel option to make the process ahead. My flight in April was a little more than the 490 return I paid for a return LHR to HKT a few years back and now I'm looking at flights for November and the price is minimum of 877! 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