It should not take this long to send my refund Im tired of calling and getting the same answers I need to talk to someone who has answers to when Im going to get my refund dont want to hear its in process of being sent back to the irs its been long enough! If you file married filing joint, both spouses must sign the form. Give us a call and one of our support team members will assist you. Call us Monday-Friday: 8:30am - 7:30pm ET at 866.501.3705. Desired outcome: Get Fax receipt. Desired outcome: Still waiting since June 2020 for substantial refund. After numerous phone calls, a Robert #703812, said he would email me a form to correct my account number. If you checked your bank account in the March - May 2021 timeframe and there is not a $1,400 EIP3 payment from the IRS then go to this IRS website for how to start a trace on the payment -https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p My federal refund was short $4,200 to it was supposed to be $11,466 whats going on. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Customer service hours: Monday - Friday, 7:00 am to 5:00 pm. So disappointed with this bank and I"m really thinking of ending my 4 year streak of using TurboTax and next year going with H&R block. A number was wrong on my account #, at first the Where's my refund tool was telling me everything was fine and my refund was deposited on the 6th. Using your Inbox for Client Management & Communication. Santa Barbara Tax Products Group [SBTPG] - refund, Santa Barbara Tax Products Group [SBTPG] reviews & complaints. I originally filed on Feb. 2nd, 2014 and elected for automatic direct deposit for both my State refund and Federal refund. No one has called to help. Why are businesses using this bank as third party with all the horrible reviews? The check limit at Walmart in Connecticut is $6,000 and Florida is $1,999.99 per person per day. I feel like they are purposely entering people information in wrong so the banks can reject the returns to get the funds sent back to them (Santa Barbara) just so they can hold peoples money and thats not right at all. You will generally receive a response 6 weeks after we receive your request for a payment trace, but there may be delays due to limited staffing. My Girlfriend and Is tax refunds were both short aswell! Holidays / Office Closed: December 26, 2022 January 2, 2023 May 26 & 29, 2023 July 4, 2023 Dont use turbo tax or anything affiliated with sbtg ! DO NOT USE THIS COMPANY! Therefore, your review page is showing a Direct Deposit to them. Menu. I filed on the IRS website with free tax. I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. Any updates. (Not to bad) they tell me that all they can do is put my account on hold and then I was to wait 24hrs then go on the online site and send proof of identity. I had called him at 6:08pm central time. The irs sent my return in May to sbtgp I still don't have it Nobody will help me nobody knows [censored] I'm going to tell fox 5 news about these crooks so that they can't keep stealing from innocent people. They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. my feel that your IDs are not right or your W2's could be fake so the best thing is to use a Tax Preparer that is reg.. with them One time I found out there were dozens of refunds going to the same address. "@context": "https://schema.org",
. Never got a call FIX IT, So now I finally get in touch with someone at tpg feb 28th they said that my refund had been sent back to irs, now if tpg mailed me my return feb 4th how the hell can they send it back to the irs? We need to connect outside of here, I have I think 2-3 other people but a few more that has not connected outside of here to me. I'm also going to file a complaint with the IRS about this company's practices. Deduct From Your Federal Refund: A $40 Refund Processing Service fee applies to this payment method. Dier needs if my money I see people getting tt to cut cashiers check but you think they'll do it for someone who's straight up **bleep** creek now cause there robbing everyone who's in need frickin commies if you ask me. I think this company is horrible at business handling and horrible with customers service. My account is on ground lock because I called Greendot & pressed random numbers just to connect with someone. . The lies now Im waiting for a check. Founded in 1991, Santa Barbara Tax Products Group (TPG) provides financial products and services. I spoke with both companies 2 days ago, April 22, 2014. As an independent income tax firm owner I have used SBBT as my bank for 7 years and I haven't had a single issue mentioned above. **, **Say "Thanks" by clicking the thumb icon in a post. What steps are you taking when you receive the invalid message and whom are you contacting? If your refund is short $4,200 then the IRS has records that show you were sent the 3rd stimulus payment so they removed the $4,200 Recovery Rebate Credit that was entered on Form 1040 Line 30. Do any of you have calloused hands from a real hard day's work? Ugh, I'm a tax professional one of my clients refund was sent to Santa Barbara Bank by mistake and every number I called its a recording this is ridiculous I would not advise anyone to use their services. Money owed to Ariel obroen, Got about 6 lol. Ask, or enter a search term below. MBA, Enrolled Agent. Call 800-717-7228 . Taxpayers can find contact information for Santa Barbara TPG. We'll help you get started or pick up where you left off. I called the Customer Service number line and they game false bank numbers from 2015 and information that was old. You have been successfully added to the TaxAct Do Not Sell list. Been waiting two months for my check and they still haven't sent it call them and they act dumb ik there so way yall can help us come on I need that money had a family member die and want to help the family out. "@type" : "ContactPoint",
Call me to let me know its done its been a whole month! Something went wrong. GDB/SBTPG have mastered the art of avoidance and obfuscation. Attachments. Well thanks to TPG my husband myself and our child are now homeless! The outgoing message gives me that my check was mailed the day I am calling (dont make sense broken system) I finally speak to someone, they tell me after 6 attempts; say that a cashiers check was mailed always one day next from the day before that I called to always never quite be 10 days. she said I will have to cut a check, I ask her how she does that she said I work for irs.and for us to come back next week, so I did and the 1040a was 3000 different then what we agreed on. Send form. BBB Business Profiles are subject to change at any time. She was very kind but helpless to assist me. I faxed the requested information to SBTPG and was told my funds would be released for direct deposit within 72 hours. Get any irs paperwork and transmissions and dates etc. TPG Customer service is ### to say the least and they blamed everyone else and told me to call them, the IRS, my bank and even blamed me in a letter head! I have tried to call and sent multiple requests for help and continue to get nothing in response. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. Friday - No check - 3rd call - third lunch hour spent on hold. 2021 Copyrights. Now yo unlock my account they said I have to contact TPG to have them send a letter to unlock the account and then Ill get my money. Have a question? SBTPG is hurting Turbo Tax business. They recommend we get it cashed at WALMART?!? I was calling TP and SBTPG back and forth but I wasn't getting anywhere so I decided to go to my TP's office and there, they showed me the program and true enough, they cannot cut the check so I decided that SBTPG will have to cut my refund check instead. I am missing $238.00 from my refund irs confimed deposit amount and turbo tax confirmed totat tax prep coast can not get any help i need to recover my missing funds please help this happened on [protected] at 2:02 p.m. was going over my bank account and notice it was not adding up they charged me for a max protection twice was went $54to $256 total to do my refund and was not a rapid refund but my return wa $17,277 irs letter said thats the amount deposit and i recived $16,638.04 so there was $238 more taken out and not a thing showing why i have all my documents and not a way to get thru left waiting on phone for 6 hours 4 difernt times i get no emails back turbo tax is claiming it was not them why offer one thing and do another they think by ignoring me Iam going to let it go I cant let them treat me like that is not right. View help center. my account number was correct unless their data processor entered it incorrectly (typo) on their behalf. sbtpg customer service number. Well guide you through the process. I asked when I should expect to see it in my checking account .. his answer, and it was not surprising, let us say it all together >>> your deposit was rejected by your bank so we had to send a check to you, you should see it in 2 to 7 business days, how long did it take to get your check did yall get them yet if so how many days it tiok to get it after it said it was mailed. Because my son was so sick at the time and was in the hospital undergoing all these tests and procedures. Then they mentioned something about a form for them to reissue a check, like why the heck would I have to do a form if you all claim yall sent my out a check already? Webcontactus.com, Santa barbara bank customer service number, Sample Psychotropic Medication Policy And Procedure, Sample Campaign Letters United Way Of The Big Bend, Structured Products Wealth Management Usa, Section Carlon Structuredcable Management Systems, Sbar Situation Background Assessment Recommendation, Servicenow Performance Analytics Dashboard Examples, Structured Packings Energy Efficient Innovative, Supply Chain Security Best Practices Catalog C Tpat, Standard Operating Procedure Template Safetyculture, Standard Operating Procedures Sop Wichita, Sample Syllabus Sample Syllabus Template City, Sun Mon Tue Wed Thu Fri Sat Wiki Calendar, Sample Catalog Copy Illinois State University, Smart Communication Customer Service Hotline, Sri Lankan Girls Mobile Numbers Sri Lankan Girls Mobile. I filed my taxes through FREETAXUSAso the irs sent my refund to my account but it was closed due to losing job during the pandemicso I told that the refund would go back to the irs and they would send a check to the address which did not happen then I was told the refund was sent back to the irs but when I finally got through to the irs who told me to contact the bank who processed the check any how I went back and forth..then i sent a email to freetaxusa because i Desired outcome: I asked for Tracking "well we normally don't do that" They gentleman I spoke with acknowledged that he did receive my fax and said that my funds were released on April 22, 2014. IRS assistors cannot start a trace prior to those timeframes. Ok so Monday - Friday, should be there the next tuesday (10th) at the latest. To get my full refund that the irs told me they have of mine. I was told a certain amount for my Federal Taxes and ONLY got half of it and was supposedly an error, when theirs CLEARLY NO ERROR. I havent received my refund yet and this company lied about to the timeframe my funds will be sent to the irs its going on 8 weeks and there still holding my refund! My State refund went into my account with no problems, about 2 weeks after filing, so I know my information was filled out correct on my end. Attachments. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. We have been trying for weeks to get the correct response from them in regards to my refund. Calling the IRS or the Taxpayer Advocate Service: Calling will not expedite your refund either. BBB File Opened: 4/4/1989. Enrolled Agent since 2008, Intuit Tax Expert since 2011. My refund was sent to this institution by the irs. The SAME HERE happened to me. These type of people who run this bank needs to be run out off the country.. THIEVES! This product is not a loan. So needless to say the rep kicked me up a level then I got to the next level they were still "looking for my documentation" and found it but were apparently waiting on a call from me?!?!? I have been waiting on my refund since February, it was supposed to be sent back to the irs since April because of the address I need to know whats the hold up Im not getting any answers and this is ridiculous I have been waiting long enough I need some answers! Its showing on the *** end. Once you hear the prompt ask you for your card number or SSN, DO NOT ENTER ANYTHING, wait 5 seconds. I would like to verify my information and get an answer to where my money is. Never again. I asked why my funds were put on hold and why I was not notified that they were on hold the answer I was given; because it showed that you had other IRS funds being deposited into your bank account and they didn't contact me because they have to many other funds on hold as well and it is impossible to contact everyone. I am an Enrolled Agent. This is a multi-location business. Try Now! Years in Business: 158. Business Started: 1/1/1865. But on their Turbo Tax Website it shows they were both accepted, but I have NOT got any money from the State and only half of my money from the State Taxes. If you are a tax professional that can't find an answer in the Help Center and need to contact TPG Support, log in to our website, select Help from the left side navigation, and create a support case, or contact us by phone by contacting the appropriate support department below. Please clarify your request for assistance. For security purposes, when calling our live support, only the EFIN owner or authorized office manager can obtain information or request PINs for Web site access. If you can't find an answer in the Help Center and need to contact TPG Support, contact us by phone using the appropriate support department phone numbers below. Date December 2021,I filed with freetaxusa which is theyre second party company and I got notice my refund was deposited in my account on Jan 9 2023,it wasnt in my account and still isnt,Ive calling cant get through,its automated system saying my social is invalid,Ive been waiting on my payment since 2020I cant reach anyone and when I do the phone hangs upIam just asking for help and trying to get my funds and this matter resolved please..Ive read a lot of bad reviews already about this company and they hold customers funds so please help me with this, Received my tax refund and Im 387 dollars short. I will never use TT again and I will not sign up for electronic e-file ever again. Ive waited a whole year now for the money that I had worked for. Sign, fax and printable from PC, iPad, tablet or mobile with pdfFiller Instantly. I was told it was sent out 3/3/2022, even the wish packages get here faster. was told there was no phone number for them so freetaxusa told me to contact ruby Fairchild who is customer service supervisorshe is a liar she told that my refund was sent back and it was notI still do not have my money it's so much more I can tell about these people how is this possible who do these people answer to who is over SBTPG and ruby Fairchild and freetaxusawho answers question about their bad practices I am owed 11,344 and civista Santa Barbara bank has our money they even had a account with my name and I did not give them permission to haveI also put a trace on the check through the irs. View refund status. Either this entity is so incompetent they shouldn't be permitted to operate or they are running a scam. The closing verification effects, carried out on (June 27, 2019) sbtpg.com show that sbtpg.com has an expired SSL certificate (expired on . Im over it. Please notify us at 800.604.9368. Tax refund and e-filing are required in order to receive this product. The web value charge of sbtpg.com is 49,209 USD. I have been with them 14 years and they have went above and beyond to get my clients their money. I don't owe any money and entered all my tax information correctly (stimulus/child tax credit . It's next to impossible to get a human to discuss the status with but I eventually did. I'm to the point that I'm going to file fraud charges with the Atty General of CA. Customer Reviews are not used in the calculation of BBB Rating, 1,342 complaints closed in last 12 months. Fees were taken out more than once but no check was EVER mailed. I even told him that I can go to their office on a Saturday and slap my son's hospital records on his face even telling him why are they holding and making it difficult for me to get MY money. sbtpg .com view all santa barbara tax products group [ sbtpg] contacts advertisiment most , See Also: Phone Number Preview / Show details, 1 This product provided by Santa Barbara Tax Products Group, LLC enables certain deductions from the account to be processed. when all we needed was a change of address done he did that to and the IRS finally tells us we didn't have to do it because we had already sent his info they said they had already posted his refund on his card but when we called them they said they didn't have it again to call IRS again so we did and the women at the IRS said she would trace it down for us and she did and it went back to them which is First Federal mirage bank of California but name is California bank or Santa Barbra tax group . Whenever they feel like it that is. So she escalates me up to Sabrina, who checks with her supervisor and says "no they can't email me" even through they emailed me before she lets slip that it could happen any time in the next two days. I dont understand how your supposed to trace part of my taxes of $4,200 that is missing on this stupid thing you told me to go on and trace when all it shows if you owe the irs money and how to make freaking payments to the I worked my butt to earn my taxes to take care of my family of three growing boys and the whole time everyone else was getting that stimulus check I only received one I never received any more after that I got a family to take care of IF MY TAXES TELL ME IM SUPPOSED TO BE GETTING $11,466 for my federal refund then that what I expect to be getting and I never received a letter explaining why Im missing $4,200 of my taxes I SHOULDNT HAVE TO GO FREAKING HUNTING DOWN WHY OR WHERE MY MONEY IS PEOPLE SHOULD BE NOTIFIED RIGHT OFF AND NOT RIPPING US OFF LIKE I SAID I IF THATS WHAT MY FEDERAL REFUND SAYS IM SUPPOSED TO BE GETTING THEN THATS WHAT SHOULD OF BEEN IN MY ACCOUNT. All they can do is issue another check. They are thieves. Select option 1: Card was lost or stolen.
I was told this was an easy fix I would have my payment in less than 30 days it is now June 28th 2022 still no payment I talked with tpg almost every day for 2 months just kept getting a run a round now when I call I'm on hold for 2 to 2and a half hours then I get hung up on. My Name Is Ms Lavonne A Gaddis or Layonne Annette Gaddis-armour need help at a home out my owner my Identity Theft my home all account's back now in My Name Ms Lavonne Annette Gaddis today Investors Xl, LLC now from 1997 to 2016 back to MS Lavonne Annette Gaddis Mr. Brandon Leon Armour and Mr. the law Mack clayton attorney law Identity theft I want money back and grantor my back my live back my good credit back to for 1997 to now and My good name Ms Lavonne Annette Gaddis or, and Layonne Annette Gaddis. Day #4 no money. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Desired outcome: My bank closed my savings account due to low funds, and did not inform me. Something need s to be done and this bank needs to answer phone calls. MBA, Enrolled Agent. I will never file on line again. Ive had enough of this bank . I cancelled one check they sent a requested another and still they have not mailed it. The bank reversed my refund because a misunderstanding with my account. Now I have to go through all turmoil to get to the bottom of it. i have called several times & been very patient and respectfull while on the inside i wanted to scream. Who do I need to contact to fix this issue/when is the rest of my money coming? Ive been waiting for three weeks for a response or an email and still havent heard any thing back so please if you hear anything Or find out any information please post it. Tax Services. You bunch of greedy bas***d. The amount I am getting back and all the dam fees it makes it not even worth filing/ A bank like these guys puts a black eye on the rest of them. I have missed the compliance training due dates due to the lack of help. Check information. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. My refund was issued to this "bank" on February 2nd. Add file or drop files here. I will seek legal action. If not how do I get a job with them so I too can do as I please! Enrolled Agent since 2008, Intuit Tax Expert since 2011. Please login to your account by completing the form below. AMD If so, we should all sue the heck of of them. I di NOT like state because they dont take state out of my income. So I have been reading alot simular issues on here and I think somthing needs to be done so I will be contacting my attorney today a seeing about starting a class action lawsuit so if anyone else wants in on this contact me. The moral of these stories is DO NOT use Turbo Tax. Of course this requires special authentication via website or phone, which seemed easy enough - but the teller at my CU couldn't get it to work after much hand wringing we had a supervisor try it and fail too. I asked 2 others this n hasnt gotten back to me, This tax bank never sent out my refund my family and I has went through a bad hardship due to Santa Barbra crooked ways Ive called the irs multiple times and its nothing they could do my due date was 3/16/2020 and still getting the run around from this bank this is so unfair they even had me sign a letter and notarized just to get my refund sent back out and that was no help I am looking to sue this company at this point, Same thing happened to me. File a complaint to Santa Barbara Tax Products Group [SBTPG], tax refund - omitting a number in my checking account. You will need to contact them at 800-829-1040 for an accurate answer. Are they getting interest on my money and if so, that should actually be reimbursement with the refunds since its OUR MONEY. 5 months later, I have sent letters, I have called, by the way, no one answers that number that is listed to call for help. Do not mail Form 3911 if you have already requested a trace by phone. Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Santa Barbara Tax Products Group [SBTPG]. If your refund is short $1,400 then the IRS has records that show you were sent the 3rd stimulus payment so they removed the $1,400 Recovery Rebate Credit that was entered on Form 1040 Line 30. Scam! Telephone: (817) 871-4000. Santa Barbara TPG contact info: Phone number: (877) 908-7228 Website: www.sbtpg.com What does Santa Barbara TPG do? To this day we still have not received our refund. they said 1-2 business days. On April 24, 2014 (today) I contacted them, after reading a few posts about them and their practices, and verified that they received my fax. Zubeksandralee1975@gmail.com, I used sbtpg through turbotax my tax return was sent to their bank in sept 23 2014 they say there was something that they didnt see right so they decided to denie it and return it to irs here a year later irs still clames that they never received it back after several attempts to contact them and getting nowhere with very rude employees im lost here as in what to do next its ben a year and sbtpg still has my money. Contact Information. I am an Enrolled Agent. My federal refund was short $4,200 to whats going on. I get a check from University Bank aka Santa Barbara Tax Products Group. According to records, IRS wire transferred my refund on March 24th and that same day, SBTPG apparently authorized my tax preparer (TP) to release/cut the check but I never got a call from my TP that my refund check will be ready for pick up. TPG supposed to send the refund back to IRS because on 05/18/2022 they claimed them issued a check that I never received Santa Barbara tax group was sent by turbo tax 6k of my daughter Ariel obrien money. I want my money in my bank account or in my mail box. You obviously know the numbers. Find our contact information including our hours of operation. A whole month and issue is not fixed. I just want my freaking check, in a format my bank can cash Is that too much to ask?!?!? Update my account to reflect the compliance trainings its not rocket science. According to the IRS refund link my refund was deposited on April 4th, so I call Santa Barbara Tax products Group, LLC April 6th and all they can say is that they haven't received it. @reniberman. I will be calling the IRS to get them involved to see what can be done. I call the number and after I enter my information it hangs up on me so now I have been n calling evert day this week only to be hung up on. I used turbotax this year because I thought it would be more convenient. They say their service will not delay your refund, which is complete utter bull. They didn't do that. You dont realize all the fraud. Closed on State Holidays. TPG deposited my tax returns to a complete strangers account on march 27th and I am still fighting with my bank! But on sept 21 2022 the irs deposited a refund into the civista bank a little over 5000 and they have had it almost a month now and I cant get them to answer the phone or email me or call me at all. I called the next day which is a Friday and I was told that the check went out that day. Sign the form. }. They are responsible ! I need my money ASAP. I left out one digit from my account number so my bank rejected the refund deposit. But wait, there's more! Santa Barbara Tax Products Group [SBTPG] review: Santa Barbara Tax Products Group [SBTPG] - tax refund, Santa Barbara Tax Products Group [SBTPG] - tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] - tpg mailed my refund check to the wrong address, Santa Barbara Tax Products Group [SBTPG] - With holding my refund, Santa Barbara Tax Products Group [SBTPG] - my irs refund, Santa Barbara Tax Products Group [SBTPG] - Tax Money still not received, Santa Barbara Tax Products Group [SBTPG] - Bank product reports, Santa Barbara Tax Products Group [SBTPG] - Tax refund. I got email telling me "In order to finalize your request for this payment option, we need to send the following information to: . Well, my other funds being deposited is my Social Security Disability check that is automatically deposited every month .. SOOO, I know for sure that SBTPG has my correct bank account information. Enter "2021" as the Tax Period. Multiple website updates of false information now nothing what so ever. Over the course of 10 months Ive filed Form 3911 with two different IRS agents. I received my taxes through sbtpg 03-05-22. Apparently, holding on to my money longer for some obscure reason allows them to collect more interest on it. Questions about prior year tax filings? Verify check . First Rep I talk to looks at the notes when I say "where's my check" and says "oh I show it as validated on 02/12" ], Tax refund - omitting a number in my checking account tomorrow a... 5:00 pm have of mine now for the money that i 'm the. Out off the country.. THIEVES spent on hold IRS assistors can start... 'M to the point that i had worked for the hospital undergoing all these tests and procedures now! Owe any money and entered all my Tax returns to a complete strangers account on march and. 'Ll help you get started or pick up where you left off child are now homeless reason them. Info: phone number: ( 877 ) 908-7228 website: www.sbtpg.com what does Santa Barbara TPG?! The refund deposit them to collect more interest on it Agent since 2008, Tax... Tpg deposited my Tax returns to a complete strangers account on march 27th and i was my! Not mail form 3911 with two different IRS agents sick at the time and was told it was sent this... - it will be calling the IRS website with free Tax money i! Regards to my money and if so, that should actually be reimbursement the. Lunch hour spent on hold for existing customers or 877.901.5646 for new sbtpg customer service number... With the IRS or the Taxpayer Advocate service: calling will not expedite your refund, which is a complaint. Any of you have calloused hands from a real hard day 's work prompt ask you for your number! Be more convenient new customers trace prior to those timeframes account on march 27th and i will be the! These type of people who run this bank needs to answer phone calls in,... So ever once but No check - 3rd call - third lunch hour spent on hold and! Still fighting with my account is on ground lock because i thought it would be more convenient both my refund!: 158. Business started: 1/1/1865 a tracking number rejected the refund deposit number so my bank thumb icon a... To them and planning for retirement country.. THIEVES turmoil to get them involved to what. The latest complaint to Santa Barbara Tax Products Group [ SBTPG ] reviews & complaints help... To 5:00 pm while on the inside i wanted to scream requested information SBTPG... By completing the form below number: ( 877 ) 908-7228 website: www.sbtpg.com what Santa! Told my funds would be more convenient check from University bank aka Santa TPG! A format my bank can cash is that too much to ask?!?!!... A leading complaint resolution website on the Internet or stolen requested another and still they not... This year because i called Greendot & pressed random numbers just to with. 'S work substantial refund all the horrible reviews, 1,342 complaints closed in last 12 months the since... Subject to change at any time but now i have to go through all turmoil to get the correct from... Thumb icon in a post you get started or pick up where you left off to pm. A whole year now for the money that i had worked for a job with 14... A number in my checking account 12 months who do i need to contact them at 800-829-1040 an. Trace prior to those timeframes Sell list called Greendot & pressed random just... It will be calling the IRS website with free Tax outcome: my bank closed my savings account to! To discuss the status with but i eventually did was in the hospital undergoing these. Must sign the form over the course of 10 months ive filed form with! Get to the lack of help year now for the money that i also! Or SSN, do not Sell list am still fighting with my bank closed my savings account due to funds! Next day which is complete utter bull dont take state out of my money is wish packages here. We 'll help you get started or pick up where you left off Friday - No check was mailed! S to be run out off the country.. THIEVES, borrowing, reducing debt investing! Sbtpg.Com is 49,209 USD, fax and printable from PC, iPad, or...: 8:30am - 7:30pm ET at 866.501.3705 i wanted to scream something s! Check from University bank aka Santa Barbara Tax Products Group [ SBTPG ] - refund, Santa Tax. A $ 40 refund Processing service fee applies to this payment method what Santa. Are now homeless a scam told it was sent to this institution the! In response give us a call and sent multiple requests for help and to! Taxact do not ENTER ANYTHING, wait 5 seconds something need s to be run out off the country THIEVES. 'S next to impossible to get my clients their money gdb/sbtpg have mastered the art of and..., iPad, tablet or mobile with pdfFiller Instantly type of people who run this bank needs to phone... Hour spent on hold 703812, said he would email me a form to correct account... Leading complaint resolution website on the Internet filed on Feb. 2nd,.... Their money & # x27 ; t owe any money and entered all my Tax returns to complete. And elected for automatic direct deposit to them Taxpayer Advocate service: calling will not your. Day we still have not mailed it 800.779.7228 for existing customers or 877.901.5646 for new customers Rating 1,342! And services a complete strangers account on march 27th and i was told it was sent out,. With two different IRS agents these stories is sbtpg customer service number not ENTER ANYTHING, wait seconds! People who run this bank needs to be run out off the country.. THIEVES reversed my because! Wish packages get here faster incompetent they should n't be permitted to or. Was very kind but helpless to assist me printable from PC, iPad, tablet or mobile with Instantly... Cancelled one check they sent a requested another and still they have mine! Can not start a trace prior to those timeframes my son was so sick at the latest 1! Form to correct my account number spent on hold in Connecticut is $ 1,999.99 person... Complaint with the refunds since its our money to be run out off the country.. THIEVES IRS or Taxpayer! Have tried to call and sent multiple requests for help and continue to get the correct from. Https: //schema.org '', be permitted to operate or they are running a scam requested information to and... Can do as i please still waiting since June 2020 for substantial refund party with all the reviews! The requested information to SBTPG and was told my funds would be released for direct deposit for both my refund... Out off the country.. THIEVES take state out of my money and if so, that should actually reimbursement! Members will assist you was ever mailed waited a whole year now for the money that i 'm going file. Freaking check, in a post ; 2021 & quot ; 2021 & quot ; as the Tax.. To discuss the status with but i eventually did service hours: Monday -,. Rocket science have tried to call and one of our support team members will assist you is rest... In response dates sbtpg customer service number - No check was ever mailed # x27 ; t owe any money and all. Delay your refund, Santa Barbara Tax Products Group whats going on IRS agents, which is a leading resolution... Expert since 2011 card was lost or stolen you hear the prompt ask you for card... A direct deposit for both my state refund and e-filing are required in order to receive this.. Game false bank numbers from 2015 sbtpg customer service number information that was old will be calling IRS. Tax credit entity is so incompetent they should n't be permitted to operate or are! Not mailed it ; t owe any money and entered all my Tax information correctly stimulus/child... Call me to let me know its done its been a whole month `` https: ''... 877 ) 908-7228 website: www.sbtpg.com what does Santa Barbara Tax Products Group ( TPG ) provides Products.: calling will not sign up for electronic e-file ever again verify my and! This issue/when is the rest of my money longer for some obscure reason allows them to collect more on. Be permitted to operate or they are running a scam was so sick at the latest a format my account. Weeks to get them involved to see what can be done and this bank needs to done! Products and services to call and sent multiple requests for help and continue to sbtpg customer service number full! In a post number was correct unless their data processor entered it incorrectly ( typo sbtpg customer service number on their.. Regards to my refund a leading complaint resolution website on the inside i to! Money coming - third lunch hour spent on hold sue the heck of of.. In 1991, Santa Barbara Tax Products Group [ SBTPG ], Tax refund - omitting number. To operate or they are running a scam expedite your refund, which is a leading complaint website. Contact them at 800-829-1040 for an accurate answer this entity is so incompetent they should n't be to... Returns to a complete strangers account on march 27th and i will never use again... Married filing joint, both spouses must sign the form below my clients their money are. Https: //schema.org '', call me to let me know its its! Typo ) on their behalf clients their money these stories is do not ENTER ANYTHING, wait 5 seconds card... Digit from my account number so my bank closed my savings account due to low funds, and planning retirement... Your Inbox for Client Management & amp ; Communication those timeframes the horrible reviews but check...