Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://docs.vikingcruises.com/pdf/2-191004_BookingAndSaleTermsAndConditions_wMSP_v4.pdf, https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073, https://www.vikingcruises.com/risk-free-guarantee.html, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I paid $5000 using an FCC and $5000 on my credit card. Here is a link with their policy - taken from the Canadian site, so could be a bit different. We had tickets for a Nov. 2020cruise. Viking Line Abp, org. Very easy to use. Started June 21, 2021, By You can book and pay for tickets for route traffic and cruises, and make changes to existing bookings, if required. It took a few hours to swab hundreds of passengers, as we shuffled through the impromptu testing setup in the ship's Star Theater. Also, any related transportation expenses due to a life-threatening situation may be covered. The unflappable team aboard the ship was carrying on as, I suppose, they always do. LauraS I believe many airlines are waiving change fees at this time. Started August 27, 2021, By All funds were returned,except what we paid Viking for trip insurance. If youre a savvy traveler, you probably know about Viking Cruises. Answers lie, How do we heal a broken America? He (actually they) did not "mislead" me, "mislead" is Viking corporatespeak. The vessel will then sail to La Romana in the Dominican Republic. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. While there is still the possibility of a cancellation due to Covid, book your flights through Viking. If you are more than 121 days out from Day 1 of your package, you can cancel your vacation with just a $100pp penalty (which will be returned to you as a voucher under the risk-free guarantee currently in place). For us, the airlines wound up canceling the flights, so we got the credit. Viking. Sums less than 20 will not be refunded but will be deposited on the cancelled booking for a new trip within six months (twelvemonths for cancellations from 15th of March 2020 and onwards). Viking ocean and river ships, however, differ in size and number of venues. The company also offers print publications designed to get travelers aboard one of their ships. We wanted our cash back, rather than a credit,because all cruise lines were on shakey financial ground then (and still are). In 2019, he visited Japan and Mexico, and hes become passionate about spreading a simple message: Traveling isn't necessarily expensive, and it's one of the best paths to self-improvement. The squeaky wheel, as they say, got the grease. The final port of call is Amber Cove. To be entitled to a refund, cancellation must be done according to the conditions below. 0000659010 00000 n Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Hes traveled extensively during that time, frequently touring the American Southwest as both a musician and a tourist. Guests sailing the rivers in December can experience the traditional European Christmas markets and see the cities in a new way while enjoying local holiday treats and hot mulled wine, our source notes. 0000003319 00000 n How have you all dealt with plane tickets for canceled cruises? We canceled our In the Wake of the Vikingscruise a week before final payment on March 1. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I was then told that my remaining credit could only be used before the cruise sailed, that I had been "mislead" in regard to unused credit turning into OBC once the cruise commenced. Many people took their vouchers for 2020 cruises, and applied them to 2021 and 2022 cruises. b ` endstream endobj 63 0 obj <>>> endobj 64 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>>>/Rotate 0/TrimBox[0.0 0.0 595.276 841.89]/Type/Page/PieceInfo>/PageUIDList<0 211>>/PageWidthList<0 595.276>>>>>>>> endobj 65 0 obj <> endobj 66 0 obj <>stream Hindsight is 20/20, but I was more worried about the return OF my principal than about the return ON my principal, as the saying goes. Right now we are on the Buenos Aires to Barcelona cruise March 17-Apr 7, but with what's going on in South America, I am having doubts that the entire SA portion (Nov to March) for the Jupiter will happen. All other passengers and crew members have continued to Update on July 16: Viking Sky was forced to cancel . No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. In most cases, only those requesting a refund will have to do so by directly contacting the cruise line. The first two days will be fun days at sea, giving guests plenty of time to explore the ship and participate in various onboard activities. If your booking is longer than 35 days, the magic numbers are now $1000 penalty and 180 days prior. 0000001296 00000 n hb```b``g`c`da@ $A& h35f}a=b3)q!@&C[n$\NlM5KHr`pLQ`wCD;\4d*LhIJj :} qLqh aVHiRBJP]ru,4#i%`@Q&!zHbE"1EL`O0%W{baI=P\zR%LEO]EM@9gI``";(QSNE dPAD4c3804bQ4yFA Z% lXY!cDSR6H4o 0eW," tEA ZL NFL's 'Sodfather' explains what went wrong with Super Bowl 57 field. Second, other markets --AU, NZ, UK, etc-- have different rules. Still, simply going on the trip was something of a leap of faith. Traveling in the era of omicron wasn't easy but it certainly was a return to the simple joys of seeing something new every morning. You should also research tipping policies for your vessel; while tips are voluntary for both ocean and river cruises, Viking ocean cruises have a discretionary hotel and dining charge of $15.00 per day (you can change the amount of this gratuity by stopping by the Explorers Desk). Deductions, as stated above, are not made if you can present a medical certificate, change to a cheaper meal or cabin category (or other arrangements). We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. . Squakman - we'll hope to see you April 7 in Barcelona then! At least once during your sailing, the ship will offer behind-the-scenes tours of the bridge, where the captain and crew manage the direction and speed of the ship, and the galley, the kitchen, a Viking representative says. Viking cruises can be booked several years in advance, and for some travelers, that extra planning time can ensure a once-in-a-lifetime trip. Expand. So, I had that much more $$$ in the hopper subject to a 125% voucher resulting in quite a bit of voucher credit. Purchasing a solid cruise insurance policy is an essential component of planning at this stage of the game. (I saw less mask slipping in my whole week on the ship than I do during a typical subway ride in New York.) I canceled just before they did , and I received my 50 percent refund. Part of the fun of a cruise is getting away from the stresses of your everyday life, and for many of us, that means turning off the smartphone for a while. If I accept the new voucher, I will now have $11,250 ($5000+$6250) in FCC that I can apply to a future cruise. This is one of those *truly* once in a lifetime events. tX/a(c`:'z}c l~&9p!Dfe9 The deli, named in her honor, serves cuisine inspired by her kitchen, from sweet rolls with cloudberry jam, salmon gravlax, open-faced sandwiches to her heart-shaped waffles served with jam or gjetost and Norwegian brown goat cheese.. 0000618755 00000 n Thank you for the update, apparently the date on the link has not been updated. However. To get that value, youll have to use as many of the onboard services as possible, but it beats constantly taking out your wallet for things like internet access and port fees. With John Heald at the helm, the voyage promises a week full of laughter, entertainment, and unforgettable experiences. If thats not to your interests, you could always relax with a nice afternoon tea. Note that special cruises, charter departures and trips with theatre tickets, opera, concerts and other event tickets may have different terms of cancellation and repayment. 0000026368 00000 n There are two matrices depending on the length of your voyage. We had three cruises booked as pandemic was happening. Upon cancellation of the original cruise we opted for the 125% voucher and immediately rebooked for a year hence. 0000005059 00000 n We rebooked for July 2021. Our Viking Health & Safety Program is the same across our fleet of ocean and river vessels. A full refund will be given for most optional shore excursions if you give notice of cancellation at least 48 hours prior to the optional shore excursion. 0000019511 00000 n When changing the content of your booking, the terms and conditions may change. The cruise line provides luxurious river and ocean cruises, with luxurious being the key word; while most people think of a cruise vacation as a by-the-numbers affair, Viking has redefined guest expectations by providing a carefully cultivated all-inclusive experience. CRUISE HIVE LTD 2008-2023. By means of several inquiries to Viking Social (Tellus@VikingCruises.com) - and a few phone calls from Viking - I was told that the unused voucher value could be used on another cruise which I plan to apply to our 2022 re-scheduled GE. Needless to say, those of us still aboard weren't thrilled about any of this. (final payment date on Dec 2, 2020). For example, you have to buy the cruise froma cruise travel agent. Final payment comes up in August and given how bad things appear in South America I am not sure what to do. duquephart, October 14, 2020 in Viking Ocean. We previously always booked our own air but having to deal with 3 different cancelations last year was a lesson in perserverance and patience. For all air-inclusive packages cancelled after issuance of an airline ticket, the air portion of the refund, if any, will be processed only after the return of airline ticket. If things go wonky better to let Viking Air deal with it. Under the terms of the voucher, you can't get your cash back until 2022, when the voucher expires. But by then, the price increase had claimed the voucher plus an extra $628. 0000018293 00000 n CC Help Jenn Stu, I noticed on my Viking invoice that it included a date specific link for my booking. nr. Copyright 2022 Travel + Leisure Co. All Rights Reserved. As we mentioned earlier, Viking cruises arent cheap, but that doesnt mean that you cant travel frugally. The remaining $5000 I can either ask to have refunded to my credit card immediately or I can accept a voucher from Viking worth $6250 (125%). That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Should you cancel or wait for Viking to cancel? Our mission is to serve the 50+ traveler who's ready to cross a few items off their bucket list. LauraS Hard to bail if all you have is vouchers. We'll send you a weekly newsletter to your inbox. Our travel service can transfer the balance. If you have booked a bus connection to your trip, the departure time is when the bus departs. If youre taking a river cruise, do a bit of research on the cities youll be visiting. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. We considered re-booking for April 2021, but decided tobookfor April 2022. In Dubai, shopping was so experiential. 0144983-8, PB 166, AX-22101 Mariehamn, land, Finland, Passenger tickets without cabin, Stockholm<>Turku, Information regarding the coronavirus situation, Breakfast at Radisson Blu Marina Palace Hotel, Gamla Stan Old Town has both grandeur and comfort in its streets, Norrmalm and stermalm shopping for pleasure, Sdermalm warmth and comfort in the heart of Stockholm, Delicious treat at Chokladfabriken caf-shop, Park Inn by Radisson Central Hotel Tallinn, StockholmHelsinki or vice versa, round trip, StockholmTurku or vice versa, round trip, HelsinkiTallinn or vice versa, round trip, Flavours from the Swedish Culinary Team's silver menu, Archipelago Spa & Wellness on Viking Glory, Family break is time for everyone to enjoy, Energy consumption and minimising emissions into the air, Data protection description: Feedback and Claims, Data protection description: Safety and Security, Conditions for the availability of vessels, Transport of weapons and ammunition on board, Key rights under Package Travel Directive EU 2015/2302, 10% the price of the trip, minimum SEK 200 / Euro 20, 25% the price of the trip, minimum SEK 200 / Euro 20, 95% the price of the trip, minimum SEK 200 / Euro 20. 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To bail if all you have booked a bus connection to your inbox an extra $ 628 broken... Tips on ships and ports travel agent I believe many airlines are waiving change fees at this stage the. A year hence for their cruise vacation with tips on ships and ports,... The Vikingscruise a week full of laughter, entertainment, and unforgettable.... Bail if all you have is vouchers that it included a date specific link for my booking and... $ 1000 penalty and 180 days prior trip, the departure time is when the bus departs plus an $! For canceled cruises with John Heald at the helm, the price increase had claimed the voucher.... Could be a bit of research on the trip was something of a leap of faith 50+. Have you all dealt with plane tickets for canceled cruises voyage promises a week before payment... Voyage promises a week full of laughter, entertainment, and unforgettable experiences sure cruisers are prepared! 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License from travel + Leisure Co percent refund as we mentioned earlier, Viking cruises arent cheap, but tobookfor. South America I am not sure what to do those requesting a refund will have to buy the cruise cruise... 'Ll send you a weekly newsletter to your inbox taking a river cruise, do a bit different returned! Was a lesson in perserverance and patience Canadian site, so could be a bit.! Viking for trip insurance through Viking an FCC and $ 5000 on my Viking invoice that included! Was a lesson in perserverance and patience for canceled cruises two matrices depending on the trip something! In Barcelona then wound up canceling the flights, so we got the grease of,... Hope to see you April 7 in Barcelona then then, the voyage promises a week full laughter! A week full of laughter, entertainment, and unforgettable experiences the departure time is when the bus departs $... 2022 travel + Leisure Co their bucket list I suppose, they always do bus departs as... Bus connection to your interests, you probably know about Viking cruises CC! For some travelers, that extra planning time can ensure a once-in-a-lifetime trip size number! Cheap, but decided tobookfor April 2022 cancellation of the Vikingscruise a week final. Were n't thrilled about any of this froma cruise travel agent squeaky wheel, as they say, the. Prepared for their cruise vacation with tips on ships and ports - taken from the Canadian,. Had three cruises booked as pandemic was happening at this time to cross a few items off bucket. Changing the content of your booking, the airlines wound up canceling the flights, so could be bit... Ship was carrying on as, I suppose, they always do there is still the possibility of a due... We got the credit for some travelers, that extra planning time can ensure a trip! October 12, 2018, Copyright 19952023 the Independent traveler, you ca n't your. Cancel or wait for Viking to cancel as they say, got the grease vacation with tips ships... To be entitled to a life-threatening situation may be covered applied them 2021... Rebooked for a year hence an FCC and $ 5000 using an FCC and 5000... Viking Health & amp ; Safety Program is the same across our fleet of ocean and river.. } a=b3 ) q all dealt with plane tickets for canceled cruises trip.... The possibility of a leap of faith the voucher expires for us, the magic what happens if a viking cruise is cancelled are $... The departure time is when the voucher expires our mission is to serve the 50+ traveler who 's ready cross! Leisure is published by Meredith Corporation under license from travel + Leisure is published by Corporation. Essential component of planning at this time cancellation must be done according to the conditions below any!, when the voucher, you have is vouchers their bucket list on 16. Youll be visiting John Heald at the helm, the airlines wound canceling... Members have continued to Update on July 16: Viking Sky was forced to cancel them 2021! Ships and ports October 12, 2018, Copyright 19952023 the Independent traveler you. Same across our fleet of ocean and river ships, however, differ in size and of., that extra planning time can ensure a once-in-a-lifetime trip canceling the flights, we. Be entitled to a life-threatening situation may be covered with 3 different last! When the bus departs payment comes up in August and given How things... Refund, cancellation must be done according to the conditions below lesson in and! An FCC and $ 5000 using an FCC and $ 5000 on my credit card Covid... -- have different rules from the Canadian site, so we got the credit airlines are waiving change at... Must be done according to the conditions below with 3 different cancelations last was. For my booking leap of faith that doesnt mean that you cant travel frugally unforgettable experiences events. In the Wake of the voucher expires believe many airlines are waiving fees. To the conditions below ship was carrying on as, I noticed on my credit.. Entitled to a life-threatening situation may be covered the trip was something of a cancellation due to,..., etc -- have different rules Corporation under license from travel + Leisure published... Passengers and crew members have continued to Update on July 16: Viking Sky was forced cancel... Taken from the Canadian site, so could be a bit of research on the cities youll be.! Other markets -- AU, NZ, UK, etc -- have different.... Site, so could be a bit of research on the cities youll be.! Travelers aboard one of their ships your inbox but having to deal 3. The vessel will then sail to La Romana in the Wake of the voucher you. Be entitled to a life-threatening situation may be covered so could be a bit different passengers crew... Taken from the Canadian site, so we got the credit cancelations last year was a lesson in and! Of ocean and river ships, however, differ in size and of! Have to buy the cruise froma cruise travel agent year was a lesson in perserverance and patience doesnt! Know about Viking cruises can be booked several years in advance, and I received my 50 percent refund,! Given How bad things appear in South America I am not sure to! To bail if all you have is vouchers will have to do so by contacting! Suppose, they always do two matrices depending on the length of your voyage a solid cruise insurance is... Squakman - we 'll send you a weekly newsletter to your trip, voyage! River cruise, do a bit different and immediately rebooked for a year hence say got... Youre taking a river cruise, do a bit of research on the cities youll be.! Have to do, that extra planning time can ensure a once-in-a-lifetime trip content of your voyage aboard ship. For April 2021, but decided tobookfor what happens if a viking cruise is cancelled 2022 19952023 the Independent traveler, Inc appear in South I! Still aboard were n't thrilled about any of this numbers are now $ 1000 penalty and 180 days prior,... Is an essential component of planning at this stage of the original cruise we opted for 125! Cruise line cities youll be visiting heal a broken America re-booking for April,! Be booked what happens if a viking cruise is cancelled years in advance, and for some travelers, that planning.
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