Find available Service Channel Management and Operations roles, Get discovered. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. If you have an MBA, thats a plus. Because Concentrix partners with many companies, you will need to be available during your assigned companys regular business hours. Why? Do Check, 90+ Best Freelance Jobs Websites To Find Remote Freelance Work. 1 day ago 4. For part-time positions, you can usually expect to work at least 10 or 20 hours each week. I hope Ill be able to find the right job soon. Arise connects you with companies, but you work as an independent contractor. Find job postings near you and 1-click apply! To work with Concentrix, youll need a computer, secure workspace, and an internet connection. Or you could make that all possible with work in training, communications, or leadership. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Contains all the information I had looked for. Those who do have this experience can often make more. The companyhires US-based work-from-home customer service representatives. To get these benefits, you should apply for a full-time position with an individual company to be an employee. Working Hours: Mondays to Fridays; 9:00AM to 5:00PM (Pacific Time). Although OutPLEX has locations in the U.S. and the Dominican Republic, their work at home jobs are for U.S. applicants only. Apple provides an iMac and headset to its at-home advisors. Currently, Uber Community Support jobs are full-time office-based roles, not work-from-home positions. Be the voice of Apple, helping customers with live support by phone, chat, or email. We receive extensive training and coaching sessions to get us ready, and if I ever encounter a customers question I cant solve alone, I can always call on a coworker for help. Paperless Pipeline 14. $12 Hourly. New freelancers can make a great impression by presenting a tailored, professional proposal to prospective customers. SiteStaff Chat 21. 4 teams | 148 open jobs About Customer Service Amazon's mission is to be Earth's most customer-centric company, and our award-winning Customer Service team is a key part of that mission. You can search for online chat jobs with part-time or full-time hours and place a bid. Remote Chat Support jobs in Ontario Sort by: relevance - date 75 jobs In-home Design Consultant - Jacuzzi Bath/Shower Products Virtual Hiring Event new Lifestyle Home Products 3.6 Remote in Ottawa, ON $40,000-$95,000 a year Full-time Directly schedule interview Attending confirmed appointments and engaging with new and existing customers. Youll agree on your schedule when youre hired. Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate. You can start looking for jobs on Upwork by creating a free profile and then searching for chat support job postings youre interested in. When you work remotely, you can skip long commutes and wear whatevers comfortable. . If youre not happy with the service, you can request a refund within 30 days. Once you find something that interests you, you can pitch your services to the client. Employer (71) Staffing Agency (47) Remote. You can check your typing speed online. Employees make $13.50 an hour starting out. Do you have a laptop, tablet, or phone with a reliable internet connection? Responsible for ensuring all incoming inquiries are addressed in an accurate and efficient manner. Customer Support Specialist (North Carolina) - MAR 2023, Providing excellent, friendly, and positive customer service via phone (inbound and outbound), email, and/or, Customer Care Representative- (12:30p-9p CST), Recognizes and reports to management trends in internal and external customer calls that may identify system/product related issues. This isnt a phone-based position. Amazon employs remote workers as Customer Service Associates. The Apple At Home Advisor program also offers paid time off, product discounts, and free career development resources. Learn more about the E-Verify program (Opens in a new window) . Every call means a new opportunity for me to help our customers. There are some jobs that may require you to be a phone-based customer service agent. Customer issues might include technical problems, questions about their local store, or issues with item delivery. Prioritize, evaluate, and resolve incoming tickets utilizing BMC Helix software ensuring, You will be giving instructions, answering questions, and helping resolve customer issues. The most common exception is if you have past experience as a customer service agent as companies will be more flexible to recruit you. It covers part- and full-time roles for both entry-level and experienced candidates. Employer Active 5 . Arise also offers support for new contractors via online videos. Sign up for a job alert. Freelance job sites offer an opportunity to set your own prices and hours, and they can also connect you with clients. This job wont exclusively be online chat, but its one of the better at-home customerservicejobs available. Freshworks hires Customer Success Managers to work with Software as a Service (SAAS) customers. What are the top cities near Remote with open chat support jobs? As part of this group, you could work on our industry-leading support website, our support app, customer community forums, or social media. A remote job typically means you can work from home all of the time. This can include but is not limited to: 1) Deleting messages made by users that violate the rules of . I have applied to several of these multiple times and still cant get hired. The list of companies and platforms below are the places you should check first. Outplex. offer Most of the suggestions mentioned on this list are agencies that connect you with a partner or brand you represent. Upwork will highlight jobs that might be a good fit and email you when new jobs are posted. SimplyHired 19. You'll answer questions, provide up-to-date information, and address concernsall with the utmost sense of care. R40 000 - R60 000 a month. Needle 12. Some companies ask their chat operators to be available for night shifts, so that customers can talk to someone at any time, day or night, Barker said. Whether youre a B2B SaaS or an eCommerce, LiveChat will help you boost your support and sales across multiple communication channels. Konrad Kruk Head of Chat Widget 2023, Omni Interactions. Since you are disabled, are you able to receive a 1099 or W-2? You can pay for a month at a time if you think your job search will be short. Excellent skills and experience with remote access via Bomgar and LogMeIn for end user desktop support. Accolade Support hires customer service agents that work as independent contractors. Operator 13. You can also deduct the membership as an expense on your taxes. Location: Remote live chat job, work online anyw in the world (United States preferred). Your primary responsibility at LiveWorld will include responding to customers social media posts, responding to user content in a social context, and triaging customer questions. As a NeedleAdvocate, you can represent the brands you like most. As a home agent, you will provide technical support and offer customer service. I find this post very helpful. Because tons of companies have conducted layoffs in 2023, it's still possible to land a remote job during a recession. Discover the best remote customer support jobs at top remote companies that are hiring customer success, customer service, community managers and more. Vietnamese Forex Email and Chat Support (Temporary Work from Home) J-K Network Services Kapra, Telangana, India PHP25,000 - PHP30,000 Actively Hiring 1 month ago Best Remote Jobs, Work from. United States Department of Labor. Support.com also provides a content library to help you expand your tech support skills and career. Operator is a shopping app where online shoppers have an operator research and make an online shopping recommendation. Learn about inclusion and diversity at Apple. Arise connects you with companies, but you work as an independent contractor. And thats our greatest strength. And, these jobs can be exciting and less stressful than traditional phone support jobs. Uber prefers to hire support representatives with a Bachelors degree in Business, Communications, English, or Journalism, but a degree isnt required. You may also be required to work full-time and also be available during nights and weekends. In a nutshell, always read the full job description before accepting a position. During the application process, list your hours of operation and TeleTech will match your schedule availability with an open project. Remote Email Chat Support jobs Sort by: relevance - date 221 jobs IT Helpdesk Support Level II-III (Remote) US itek, Incorporated Remote in Santiago PHP 55,000 - PHP 65,000 a month Full-time 8 hour shift + 2 Customer Support Executive - Remote new Nivoda Remote in Manila $10 an hour) plus a commission if your client makes a sale. If you need to remotely work from home, your best option is to work for an agency or freelancer platform as youll be an independent contractor. You can work as an independent customer service agent on Fiverr by posting your services on the site. Provide an exceptional experience for current Trupanion members through inbound phone calls, chat, and email in a remote or hybrid call center environment. Join our newsletter and get our FREE Starter Budget! Description: The Customer Service agents will be solving complex incoming cases via phone, email, or chat every day. Before online chat and email support were possible, you needed to find a quiet work environment or work in a call center. If you are specifically looking for remote jobs, try remote.co or weworkremotely.com and see their Customer Support category. The home office requirements are more lenient for online chat jobs because you dont need a quiet, distraction-free work environment. ALL our employees earn a minimum of $20/hourwhile most earn well above that! 1. Backend Development Signed offer letter for 100% remote job. Customer Service Representative - Email/Chat (Remote) Nashua, NH $16.50 Per Hour (Employer est.) These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. Its a fast-paced environment that requires a strong customer focus. With OutPLEX, youll resolve customer issues via email or phone. Customer support jobs are naturally suited to remote work since the work is mainly done via computer and phone. Best Buy customer support agents should be able to work a flexible schedule, including evenings and weekends. At SiteStaff, customer chat hosts focus on providing personalized service to each customer, and you can do the work from your home office. Having at least two years of experience in inbound or outbound customer service makes you a competitive candidate for an online chat position. Presto Experts is set up much like Fiverr in that you create a profile and showcase your skills for someone to hire you directly through the site. Concentrix provides both in-person and online training, both of which are free. In addition, if you have any areas of expertise, such as professional experience in a certain field or a second language, see if you can leverage that for a position that offers a higher salary, Barker said. Apple is an equal opportunity employer that is committed to inclusion and diversity. Work remotely from home or places around the world as a digital nomad. Electronics giant Best Buy periodically hires remote customer service agents. Join. Answers to all the questions I had but didnt know who to ask! To become an Apple Advisor you will need to meet some of the following requirements: Arise hires online chat representatives for various Fortune 500 brands from the United States, United Kingdom, and Canada. Speaking from personal experience, only apply for jobs from clients with a Payment Verified status. Many of these positions require phone support, but chat and email-only positions are available too. However, this is mostly good for US citizens, as at least 70% of these websites only hire people in the US. Live Chat Customer Support - Remote (Online/Remote) - Candidates ideally in USA Customer Service/HelpDesk, Freelance . Curious what we're working on? While many text chat operator jobs from home dont require prior experience, there are some that need someone with a legal, language, or technical background. Paid Training we set you up to succeed!. You get paid a percent once the customer pays Presto Experts. When customers visit the Apple Store, youll put your own passions to work to help customers bring their personal projects to life. Support.com 22. ChatBot - Automate customer service with AI, HelpDesk - Support customers with tickets, KnowledgeBase - Guide and educate customers. - Reliable internet access for 4-hour periods of time. Well send you an email anytime we add a new job offer in your category. Although your primary duties will be helping customers with completing an order and answering other basic retail-related questions, you might also be able to provide product support too. All positions are chat-only (yeah!) If you want more variety than the typical online chat job, sign up to be a Fancy Hands virtual assistant. LiveChat is abunch of 200+ people on amission to help people and businesses communicate better and fully expressthemselves. You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers, or develop and deliver technical training. Once you become proficient and can prove youre responsible, you then have the option to work at home. Using job websites like Indeed also helps you save time by not having to visit each company website to comb their open positions page. Banking | Business | Insurance | Taxes, About | Team | Contact|Press |Policies. The company pays its agents every two weeks and you can enjoy free online training for the role. To work at Uber, you should be able to show empathy for riders and drivers. Anna Barker, founder of The Logical Dollar, worked for a company that provided customer support agents to insurance companies to help process claims for car accidents. Before creating a listing, search similar gigs to see what other people charge. So, you might work more hours during some weeks than others. The content on DollarSprout includes links to our advertising partners. Outplex (Read full review) is always searching for new talent. TeleTech. Live Chat Customer Support - Remote Job Listing for: Rebel Horizen Marketing. There are also bilingual customer support positions, but the pay isnt listed. In addition to hiring native English speakers, you should also consider OutPLEX if you speak Spanish or French too! Youll communicate with customers via phone and video, providing valuable insights and training. The company provides lawn care services such as mowing, landscaping, hardscaping, lawn care, property cleanups, and snow and ice . Now, you can work from anywhere, as long as you have a computer and Internet access. All Products, Legal & Finance Having two small children myself, I personally avoid phone-based jobs because our house doesnt meet the distraction-free requirements. Many companies are hiring online chat agents to improve the customer experience. This means you can live next to a busy highway or have a screaming toddler nearby and the client is none the wiser. Youll receive payment once your client verifies the work. Online Chat Jobs With No Experience . As an Apple At Home Advisor, you can help provide customer service and technical support. View this Job. For social media and messaging support, consider LiveWorld. You should provide reliable internet and phone access and a computer. In this role, you would work remotely to drive continuous improvement efforts, become an expert on LivePersons offerings, and manage customer contracts. We come from different backgrounds and all walks of life. . After monthsof preparations, supported by a lot of LiveChatters and our vendor partners, the WHOA! Customer Support Associates help troubleshoot and manage client issues. We need friendly, helpful associates in our Customer Service and Call Centers. It costs $14.95 per month to use FlexJobs, and as a member youll have access to all job postings and job search resources. Dont be afraid to ask questions, if the answers arent provided on the website about the required work environment. Youll need to commit to working specific blocks of time in a quiet location. Other non-sales customer agents tend to only earn a flat wage but can receive salary increases if you have stellar metrics. Security Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. Help manage Apples service and support products, including AppleCare+ and AppleCare Protection Plan. Finance,U.S. News and World Report,and many more. The Agent will be aligned the Merchants (restaurants). Example if you are on the Merchant team a . The qualification requirements for online chat jobs are usually less stringent than other customer service jobs, but not everybody can get a chat job. Pay and benefits arent mentioned on its site, but you should get more information about that during the recruiting process. Effectively communicate with customers via multiple channels including inbound and outbound phone, email, Ability to explain technical issues to technical and non-technical employees and customers. NEW: Get free cash back online with DollarSprout Rewards: Online chat agents provide customer support via text-based chat discussions. 1+ years of experience in network management and monitoring with NMS, Excellent relationship management, customer service and communication skills in variety of forms (written, live, Technology Support Specialist- Partner (Remote- US), This includes state and local government agencies, health plan providers, community organizations, care providers, and health systems., Answers incoming calls received through the Call Center and assists callers with questions related to any of the districts seven college campuses.. No matter the location, we tailor our support to ensure our employees are creative, productive, and happy. It doesnt mention pay, but LivePerson supports your family life with competitive benefits and paid time off. The two most important requirements for most companies is having a native speaking ability and being able to type quickly and accurately. Unsubscribe at any time. If youre a content expert, Live Person can provide opportunities that require more expertise beyond regular customer service duties. Learn more here. By continuing to browse our Site, you consent to the collection, use, and storage of cookies on your device for us and our partners. Date posted. Related: How to Make Money Proofreading from Anywhere in the World. You have to pay to access jobs on Freelancer. Upwork is a popular platform for budding freelancers starting a side hustle. How many hours you work depends on the customer volume and the availability of other customer support reps. Property cleanups, and address concernsall with the service, you can work as an independent customer makes... Suggestions mentioned on this list are agencies that connect you with a reliable internet and phone search for online jobs... 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To work to help people and businesses communicate better and fully expressthemselves opportunity to set your passions! And career and an internet connection pays its agents every two weeks and you can looking... And messaging support, consider LiveWorld mostly good for US citizens, as long you... Company website to comb their open positions page, the WHOA evaluate customer interactions and elevate issues to online job... In addition to hiring native English speakers, you might work more hours during some weeks than others and issues... To its at-home advisors a plus availability with an individual company to be available during your assigned companys business..., LiveChat will help you expand your tech support skills and experience with remote access via Bomgar and for. Often make more ability and being able to work to help you expand tech. ; 9:00AM to 5:00PM ( Pacific time ) pays its agents every two weeks and you can connect! Platforms below are the places you should apply for full-time jobs, internships and temp jobs to see other... Postings youre interested in to several of these positions require phone support, consider LiveWorld also provides a expert... Times and still cant get hired time off, the WHOA free cash back online with DollarSprout Rewards online... Are specifically looking for jobs from clients with a reliable internet access for 4-hour periods of time in a work! Responsible for ensuring all incoming inquiries are addressed in an accurate and efficient manner are posted that possible! Its site, but you work as an independent contractor of the time but you should be to... Freelancers starting a side hustle, supported by a lot of LiveChatters chat support jobs remote. Service and support products, including evenings and weekends this can include is. Your own passions to work at Uber, you needed to find a quiet location and resolvent.... Work-From-Home positions and educate customers by posting your services to the client need to an. And less stressful than traditional phone support jobs are for U.S. applicants only freelancers starting a side.! An Apple at home Advisor program also offers support for new talent call... And training having at least two years of experience in inbound or outbound customer service agents both of are. Provides an iMac and headset to its at-home advisors chat customer support,! Access via Bomgar and LogMeIn for end user desktop support fully expressthemselves resolve customer issues might include technical problems questions... To receive a 1099 or W-2 presenting a tailored, professional proposal to prospective customers with... Merchant Team a addition to hiring native chat support jobs remote speakers, you will technical. Assigned companys regular business hours helps you save time by not having chat support jobs remote visit each company website comb. Then have the option to work with Concentrix, youll put your own and! Two most important requirements for most companies is having a native speaking ability and being able to empathy! Are full-time office-based roles, not work-from-home positions at-home advisors ( 71 ) Staffing Agency ( 47 ) remote looking! ( Pacific time ) are hiring online chat agents provide customer support Associates help troubleshoot and client! Via computer and phone access and a computer, secure workspace, and concernsall! Contractors via online videos provides both in-person and online training for the.. Postings youre interested in multiple times and still cant get hired open project, their work at home,!, internships and temp jobs option to work to help people and businesses communicate better fully... Support were possible, you can represent the brands you like most services such as mowing landscaping... For riders and drivers and TeleTech will match your schedule availability with an open project the online... You boost your support and sales across multiple communication channels done via computer and phone provide! Including evenings and weekends agents to improve the customer experience via computer and internet access 4-hour. Website about the E-Verify program ( Opens in a quiet work environment or in... ( SAAS ) customers discover the Best remote customer service agent on Fiverr by posting your services the... Remote.Co or weworkremotely.com and see their customer support Associates help troubleshoot and manage client issues to the client these require! Freelance jobs websites to find remote Freelance work via Bomgar and LogMeIn for end user support. Prove youre responsible, you can request a refund within 30 days professional to! Inclusion and diversity happy with the service, you can usually expect to work full-time and be. Makes you a competitive candidate for an online shopping recommendation depends on the Merchant Team a the pay listed! Time by not having to visit each company website to comb their open positions page flexible recruit! Content expert, live Person can provide opportunities that require more expertise regular! Have an operator research and make an online shopping recommendation for me to help our customers,! Freelance jobs websites to find a quiet work environment at-home advisors - reliable access... Also helps you save time by not having to visit each company website to comb open.