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Search the Legal Library instead. The EEO Office also promotes affirmative action for people with disabilities and works to prevent and eliminate discriminatory practices through policy implementation, training, education, and outreach. The Department is comprised of more than 4,200 employees who are responsible for the oversight and administration of programs serving California's most vulnerable residents. Prior to joining BCSH, Tiffany worked at the Department of Finance since 2014, where she was a Principal Program Budget Analyst. CIC phone agents answer calls from consumers to DCA's toll-free number. Myles held a variety of legislative and regulatory management positions focused on state and federal policy. Executive Branch Organizational Chart 9.20.22 Request speaking info. Human Resources provides human resources support for DCA employees. Jill earned a Juris Doctor degree from the University of the Pacific, McGeorge School of Law, in 2009, graduating with magna cum laude honors. DFPI Executive Office Clothilde V. Hewlett Commissioner Christopher S. Shultz Chief Deputy Commissioner Vacant Senior Deputy Commissioner Division of Corporations and Financial Institutions California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal. Laurance Lee is an Assistant Deputy General Counsel for the Business, Consumer Services and Housing Agency. The DCA provides the public with information on safe consumer practices, in an effort to protect the public from unscrupulous or unqualified people who promote deceptive products or services. Smog Check Station a registered ARD that is licensed to inspect and/or diagnose and repair vehicles in the Smog Check Program. Phone Hours of Availability: Monday - Friday from 8:00 a.m. - 5:00 p.m. The Equal Employment Opportunity Office promotes equal employment opportunity at DCA. Melinda Grant was appointed Undersecretary at the California Business, Consumer Services and Housing Agency in January 2019. The Division of Investigation is the law enforcement and investigative branch of DCA. Jan 2010 - Apr 20155 years 4 months. Before sharing sensitive information, make sure youre on a federal government site. In support of this mission, BAR provides a wide range of services: (866) 275-2677. The company is CA Department of Consumer Affairs. Chula Vista SNF Administrator . Tiffany graduated with a bachelors degree in Sociology from California State University, Sacramento. Gonzalez earned a Master of Public Policydegree from theHarvard Kennedy School of Government. BreEZe enables consumers to verify a professional license and file a consumer complaint. %%EOF San Diego, CA 92108 DCA's boards, bureaus, and other entities are supported by a dedicated and highly skilled staff of legal, technical, and administrative professionals. Our mission is protecting consumers and competition by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education without unduly burdening legitimate business activity. The Office of Information Services directs and manages information technology for all of DCA. Oversees BARs Smog Check Engineering and Information Services Division and Audits and Inspections Branch. Prior to joining BCSH, she worked for the California Department of Tax and Fee Administration (CDTFA) formerly the Board of Equalization. The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. hb``d``u01GX'30Sy(80Q_p! Deborah Hoffman. The 2023-24 Budget: Department of Consumer Affairs Organizational Improvement Office. Kergan was Asset Manager at Resources for Community Development from 2012 to 2015. PDE supports DCA's licensees by producing and publishing online newsletters for many of its boards and bureaus, and supports DCA staff by producing Did You Know?, the monthly online newsletter for employees. Prior to joining BCSH, Myles was a Trade Policy Analyst at Bryant Christie, Inc., where he specialized in international agricultural policy and managed the firms customized trade regulation databases. Additional professions and vocations were brought under State authority in the next 30 years. There are three Smog Check station license types. A few members of the incredible Department of Consumer Affairs team3500 staff members strongworking in consumer protection through the licensing of 3.4 mil professionals across 280 license types, from accountants to pharmacists to speech pathologists. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. She earned two Masters degrees in Public Administration and International Relations and a Certificate of Advanced Study in the Program for Latin America and the Caribbean at the Maxwell School of Citizenship and Public Affairs at Syracuse University. It consists of Applications Services, Enterprise Technology Services, Infrastructure Services, Client Services, Enterprise Project Services, and the Information Security Office. Department of Housing and Community Development. The Office of Publications, Design & Editing designs, edits, updates, and distributes more than 200 consumer publications, newsletters, and reports produced by DCA's various entities and by its Executive Office. View Email Formats for State of California - Department of Consumer Affairs. OIOs current services to the boards, bureaus, and the department are similar to that of the Organizational Change Management unit. CSLB was established in 1929 and today licenses about 290,000 contractors in 44 different classifications. As deputy chief, Janssen oversees BARs Licensing, Records Management, and Program Support Branch; Administration Branch; and Consumer Assistance Program. DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. Read the Governors press release for more detailed information about the end of the COVID-19 State of Emergency. For example, OIO should be able to translate reducing licensee application processing time lines into personnel hours that result in cost savings, or OIO should be able to report on the extent to which savings have been redirected to the boards and bureaus other priorities. Joseph D. Chin (Reigstration# 316946) is an attorney registered with State Bar of California. 1500. She was Asset Manager at the Oakland Housing Authority from 2015 to 2017. Tad Egawa was appointed General Counsel at the California Business, Consumer Services and Housing Agency in January 2019. Russ Heimerich was appointed by Governor Brown as Deputy Secretary of Communications for the Business, Consumer Services and Housing Agency in September 2015. Special Funds That Would Fund the Proposal Are Nearing Insolvency. 1914 0 obj <>/Filter/FlateDecode/ID[<19D47EF262FC6E44BDDA7EEF5FDC71AE><553CFA7E4A943E43907BA784BA8F95BE>]/Index[1775 295]/Info 1774 0 R/Length 133/Prev 167102/Root 1776 0 R/Size 2070/Type/XRef/W[1 3 1]>>stream Rangel earned a bachelors degree in History with a concentration in Latin America and a minor in Journalism from the University of Texas at Austin. The fee is assessed at the time of license renewal on licensees that prescribe, order, administer, or furnish Schedule II, Schedule III, Schedule IV, or Schedule V controlled substances. She was Senior Policy Advisorat theU.S. Department of Housing and Urban Development from 2015 to 2017. Prior to his appointment, Mr. Heimerich served as the Deputy Director for Communications at the Department of Consumer Affairs. Memo from Chair Lina M. Khan to commission staff and commissioners regarding the vision and priorities for the FTC. 1775 0 obj <> endobj Business Services ensures that DCA entities promote sound business decisions and practices in contracting and purchasing goods and services. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! hb``he``f```d@@, Help us improve the DFPI website! Most licensees will see an $18 CURES Fee due to the biennial renewal cycle. California Department of Financial Protection & Innovation Website: California Department of Financial Protection & Innovation. The California Department of Social Services is one of 16 departments and offices in the California Health and Human Services Agency. Website Contact. Its mission is to develop and manage a centralized program for training, education, and human resources development which ensures a skilled workforce that can meet DCA's strategic objectives. Find legal resources and guidance to understand your business responsibilities and comply with the law. PEOPLE OF CALIFORNIA TRANSPORTATION HEALTH & HUMAN SERVICES AGENCY Mark Ghaly Secretary Marko Mijic . Client Services provides public sales (licensee information), customer liaison, and production support. BreEZe only accepts credit card payments for American Express, Discover, MasterCard, and Visa. As deputy chief, Thomas oversees BARs Northern California Field Operations and Enforcement Branch, Southern California Field Operations and Enforcement Branch, Enforcement Operations Branch, and Forensic Documentation Program. OIO Leads Business Modernization and Process Improvement Efforts. Linda Janssen was appointed on August 2, 2021. Brake Station a registered ARD that is licensed to test, inspect, adjust, and repair all brakes and brake systems on vehicles. Toggle navigation OPENDATA GOV US. Oversees and is responsible for the operation and functions of the California Department of Corrections and Rehabilitation's investigative program. Bureau of Consumer Protection. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. Welcome to the California Department of Consumer Affairs. In this role he developed and implemented a series of budget reporting tools designed to achieve user serviceable reporting from the Fi$Cal system by DCAs various boards and bureaus. As described below, DCA provides certain centralized services to its boards and bureaus, including human resources, fiscal and budgeting, as well as legal services. Fees paid by these licensees fund DCA operations almost exclusively. A website for the State of California, Department of Consumer Affairs, Physician Assistant Board Skip to Main Content SEVERE ALERT! Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. 1. Dhakshike earned a Master of City Planning degree from the Massachusetts Institute of Technology. 0 Prior to joining BCSH, she was the Deputy Director of Civic Engagement and Strategic Partnerships in the Office of Governor Gavin Newsom. She has over 20 years of state service and has held various managerial positions within the Office of Statewide Health Planning and Development and the Department of Toxic Substances Control. It includes the Family Support Unit, which maintains systems that involve processing limited license hold issues related to child support systems, and the Service Desk. Jill Lukins is the Deputy General Counsel for the Business, Consumer Services and Housing Agency. Victoria L. Gonzalez-Gerlach was appointed by Governor Newsom as Deputy Secretary of External Affairs in May 2022. Teresa Starks. She was deputy secretary for policy, research and legislation at the California Labor and Workforce Development Agency since 2017, where she served as assistant secretary for policy, research and legislation from 2015 to 2017. OIOs services are intended to help the boards and bureaus improve their efficiency and effectiveness. By the late 1920s, the Department of Vocational and Professional Standards was responsible for licensing or certifying accountants, barbers, cosmetologists, dentists, embalmers, optometrists, pharmacists, physicians, and veterinarians. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. Prior to that, Victoria worked as a land use consultant at Golden Steves & Gordon LLP specializing in public-private partnerships, mixed-use development and land entitlements from 2013 to 2017. Christina Lassiter. Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovationand fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. In that role, Tiffany provided fiscal policy advice to numerous agencies within the executive and judicial branches. OIO has provided information on multiple workload outcomes, such as the number of business processes it has documented and the recommendations it has made for DCA centralized services, boards, and bureaus. Prior to his appointment, Piccione served as DCAs chief technology officer. Ask a Bureau employee to be involved in a forum, publication, discussion, or other event; or to inquire about any Bureau events. During his eight years there, he litigated civil rights cases on behalf of individuals experiencing homelessness, defended numerous tenants from eviction, and maintained healthcare and public benefits access for Sacramento residents. DCA's enforcement staff works with the Office of the Attorney General of California and local district attorneys to investigate fraudulent activity in the marketplace. endstream endobj 1776 0 obj <>/Metadata 20 0 R/Outlines 24 0 R/Pages 1773 0 R/StructTreeRoot 27 0 R/Type/Catalog/ViewerPreferences 1915 0 R>> endobj 1777 0 obj <>/MediaBox[0 0 3600 2340]/Parent 1773 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 1778 0 obj <>stream The Department of Consumer Affairs' Division of Investigation (DOI) is a police department that provides law enforcement investigation services to DCA licensing boards. Moreover, OIOs projected outcomes with the proposed increase in positions and expenditures are largely similar to its outcomes with the current authorized level. He has been with Business, Consumer Services and Housing Agency (BCSH) since 2017. Kergan earned a Masters Degree in Urban Planning from the University of California, Los Angeles and a Bachelors Degree in Urban and Community Development from the University of California, Berkeley. Brochures Sexual Harassment Brochure How to File: Complaint process DEPARTMENT OF CONSUMER AFFAIRS Kimberly Kirchmeyer Director GOVERNOR GAVIN NEWSOM LIEUTENANT GOVERNOR . Kimberly Kirchmeyer Director. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! About the Bureau of Consumer Protection. Before working at the Department of Finance she served as a budget analyst at the Department of Health Care Services, and as staff for the American Recovery & Reinvestment Act Task Force in the Office of the Governor. He was special assistant to the secretary of the California Environmental Protection Agency from 1991 to 1995, special assistant to the director of the California Governor's Office of Planning and Research in 1991, and a legislative correspondent in the U.S. Senate from 1987 to 1990. Piccione has worked more than 22 years in public service. The Legislative and Regulatory Review Division serves as the department's resource on legislative, policy, and regulatory matters, representing DCA's positions on these matters before the Legislature. Click here for more resources. As chief of BAR, he oversees all operational matters, including licensing and enforcement activities and the administration of the Smog Check Program. Business. She was selected as a Blum Service-Learning Fellow and worked for Movida Maya, a nonprofit in Tulum, Quintana Roo, Mexico, where she developed a logic model for the organization and led health and environmental sustainability workshops for indigenous youth. Egawa was assistant general counsel at the Ryland Group Inc. from 2004 to 2007 and an associate at Jeffer, Mangels, Butler and Marmaro LLP from 1999 to 2004, at Tuttle and Taylor from 1998 to 1999 and at Sheppard, Mullin, Richter and Hampton LLP from 1996 to 1997. She has served as a Chief Operations Officer for Corazon Latino Inc., a nonprofit she helped launch to empower diverse communities through social, environmental, health, and conservation initiatives. The Governor's budget for 2023-24 proposes $1.2 million annually from the pro rata and seven permanent positions to permanently fund OIO's operations. OIO has been able to operate at existing levels to accomplish its work, and it is not clear if the additional positions and expenditures are justified. With Business, Consumer Services and Housing Agency in January 2019 Grant appointed! Opportunity at DCA more than 22 years in public service Nearing Insolvency for Communications at the California Health and Services! 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